Episode 12: What is my role in this?

We have a professional problem. We get frustrated. It's very common to succumb to a basic instinct: to blame our team, our boss...someone! Our next step is often to impose more oversight and more accountability (one of the Seductive Seven). This is a tough one to catch and fix, because it requires some personal courage and introspection. Why? Because quite often, the root of the problem is staring us in the mirror.