Episode 1 – From Cost Center to Strategic Enabler
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Episode 1 – From Cost Center to Strategic Enabler
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In this first episode, co-hosts Thomas Pearson and Dino Eliopulos explore the striking parallels between the IT industry’s transformation in the early 2000s and the inflection point facing legal operations today. They discuss how IT evolved from a back-office cost center to a strategic driver of competitive advantage — and what lessons legal leaders can apply in 2025 as AI, automation, and new operating models reshape the legal function.
Key takeaways from this episode include:
- Why AI represents legal’s “internet moment.”
- How legal ops can shift from reactive support to proactive enabler of business value.
- Practical first steps, from portfolio management and metrics alignment to vendor ecosystem discipline.
If you’re a legal operations leader, GC, or business executive, this conversation offers a clear roadmap for navigating the challenges and opportunities of digital transformation in the legal sector.
White Paper Download: https://knowledgebase.fulcrumgt.com/wp-content/uploads/2025/08/RLLB_Article_DEliopulos.pdf