Ep893 | Your Patients Want Outcomes Not Visits
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Ep893 | Your Patients Want Outcomes Not Visits
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Episode Summary
Doc Danny breaks down a major shift in the cash-based business model: moving from visit-based packages to outcome-based offers. After 10 months of testing across dozens of clinics, the data shows higher conversion rates, stronger continuity, and a significant increase in average visit value.
In This Episode, You'll Learn
- Why traditional visit packages create drop-off and unused visits
- The difference between selling sessions and selling outcomes
- How outcome-based offers increased average visit value by 26%
- Why completion drives continuity and lifetime value
- How to align prognosis, biology, and patient goals into one clear offer
- What operational friction to expect when making the shift
Key Takeaway
Patients value outcomes and time saved, not session counts. When you sell duration and results instead of visits, compliance improves, continuity increases, and your business becomes more stable.
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Free Resource
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Connect
- Physical Therapy Biz
- PT Entrepreneur Podcast