Ep7. Little's Chauffeur Drive - Heather Matthews

In this episode of Glasgow Business Stories, we sit down with Heather Matthews, Managing Director of Little’s Chauffeur Drive and Chair of The Prince and Princess of Wales Hospice.

Heather shares the journey of taking the reins of a family business that began over 60 years ago with one car and a bold idea. From being invited to become a partner in a quiet moment after dinner, to leading a carefully planned succession process, Heather reflects on the personal and professional dynamics of family busines and how to get it right.

We hear how Little’s embraced technology early, building their own booking software and gradually modernising a traditional service without ever losing the human touch. There are brilliant moments too, like the story behind their now-iconic Burgundy cars, and how the Osmonds were once smuggled out of Glasgow in the back of a van lined with cushions from the family home.

Heather’s story is grounded, generous and filled with wisdom. If you're navigating leadership in a family business, thinking about legacy and succession, or curious about how values shape brand identity over time, this episode is full of quiet lessons and inspiring moments.