Ep4: A dose of inspiration with The Local Choice Pharmacy

Hugh Cunningham is as passionate about customer service and product assortment as he is about medicine. As the co-owner of The Local Choice Pharmacy Harmelia, Hugh focuses on business management, while his wife and co-founder Yolandi ensures the dispensary runs smoothly.

On episode 4 of The Finance Ghost Plugged in with Capitec, Hugh shares excellent insights on specialist retail and how pharmacies really work.

Episode 4 covers:

• Why separation of duties and having a clear decision-maker is critical
• The importance of doing proper financial analytics in any business
• How pharmacies make money and the differences between independent and corporate pharmacy models
• The benefits of being part of a franchise network
• The future of the pharmacy industry and how independent pharmacies can stay competitive