Ep 93: Why Everything Still Runs Through You (And How to Fix It)

Summary:

In this final solo episode of 2025, I share the biggest pattern I’ve seen after nearly 100 podcast episodes and conversations with over 100 agency owners. Most agencies struggle not because of bad strategy, but because they lack systematized accountability. I break down why agencies are people businesses, how role scorecards create ownership, and how outcome based accountability allows founders to scale without becoming the bottleneck

Takeaways:

• I’ve seen most agencies fail to scale due to weak people systems
  
  
• Agencies are people businesses, and people need clear accountability
  
  
• Managing tasks instead of outcomes keeps founders stuck
  
  
• Role scorecards create clarity, ownership, and objectivity
  
  
• Visibility through dashboards empowers teams and managers

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