Ep: 69 - What Surprised Us Most About Running a Family Business

Ever wondered what truly happens behind the scenes when you mix family and business? In this episode, I sit down with Shirley and Tom to share the real-life moments that have shaped our journey across multiple businesses. From heartwarming stories about customer kindness, like someone snapping a pre-internet photo of a decorated cake so special it had to be displayed in the store, to the surprising ways people stepped up with trust and support during tough transitions, we get honest about the unpredictable rewards that keep us going. There's something powerful about those unexpected gestures, and they remind me why I love what we do.

But it's not all butterflies and grocery store celebrations, running a family business means tackling challenges head-on, from learning to manage stubborn personalities to bouncing back after failed ventures. In this episode, I open up about the lessons I've learned: why taking breaks is non-negotiable, how a little stubborn positivity goes a long way, and what it really means to lead (hint: it’s not just telling people what to do).

Got a story to share or a question you'd like answered in a future episode? Email Brian at [e-mail].

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