Ep 60: Excellence in Hospitality Through Teams with Joseph Phelps’ Alysha Lee

In addition to being an experienced manager of hospitality teams, Alysha Lee is a great storyteller. She and host Carol Collison discuss important management issues illustrated though Alysha’s tales from the trenches of modern luxury hospitality management. At Montage Resorts, she learned about creating memorable experiences and customer relationship management before the advent of CRM systems. At the Hillstone Restaurant Group she learned about how to run a hospitality business and manage to a profit and loss statement. At Far Niente she learned to manage transitions from family ownership to corporate ownership, which she has implemented with her recent move to Joseph Phelps Vineyards (now owned by LVMH) where she is Senior Director of Direct to Consumer and Hospitality. Enjoy this tale of an amazing professional journey.

https://www.josephphelps.com/

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Sponsor: Global Wine Partners https://www.globalwinebank.com/

Music: Nate Collison

Logo Photography: John Corcoran