Since 2019, Thomas Singbartl, Head of Global IT Operations at Internationale Hochschule (IU), has supported the university's astonishing growth journey from 35,000 to 130,000 students.

Join host Elias Voelker in this episode as Thomas shares how IT fueled IU’s exponential growth, why the term “digital transformation” no longer applies, and how Syntea, IU’s AI learning companion, is revolutionizing education. He also outlines his vision for AI in IT operations, from process optimization to empowering help desk teams with more meaningful work.


You'll learn:

1. Similarities and differences between IT in media and education
2. How IT enabled IU’s exponential growth during the COVID years
3. Why “digital transformation” is no longer a relevant term
4. The role of AI in modern education with IU’s Syntea
5. Thomas’ vision for AI’s future in IT operations

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Get in touch with Thomas Singbartl on LinkedIn: https://www.linkedin.com/in/thomassingbartl/

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Details about Internationale Hochschule:
Website: https://www.iu.de/
Industry: Higher Education
Company size: 1,001-5,000 employees
Headquarters: Erfurt, Thueringen
Founded: 1998

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About the host Elias Voelker: Elias is the VP for North America at Checkmk. He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons.

Get in touch with Elias via LinkedIn or email podcast@checkmk.com.

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Podcast Music:

Music by Ströme, used by permission
‚Panta Rhei‘ written by Mario Schoenhofer
(c)+p 2022, Compost Medien GmbH & Co KG
https://stroeme.com/
https://compost-rec.com/

Thanks to our friends at SAWOO for producing this episode with us!