Ep 35 - Josh Parnell | Poor Communication is KILLING Your Shop

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In this episode, Bryan and Mike are joined by Josh Parnell of Limitless Leadership. Josh says that poor communication in the repair shop takes about 18% of a shop's income annually. So, how do you stop this from happening? Josh says one-on-one meetings with staff are effective, along with simply being intentional with each member of the staff.

Check out Josh's podcast Limitless Leadership HERE

00:00 Spelling Is Difficult for Some People (Braxton)

03:25 Four-Day Work Week Benefits

06:58 Shift Schedule: 4 Weeks On, 1 Off

12:50 From Corporate to Faith-Driven Entrepreneur

13:37 Grateful for Industry Collaboration

18:20 "2025 Business Communication Report"

21:32 "Shifting Focus from Negatives"

25:39 Streamlined Estimating Process

29:38 "Value of Technicians' One-on-Ones"

34:05 Managing Team Communication

37:53 Coaching Process Overview

39:28 "Limitless Leadership Blueprint Launch"

45:19 Hiring Decision for Business Growth

48:36 Vision for Limitless Leadership Hub

50:11 Cooperative Facade, Fierce Competition

53:41 "People-First Engagement Boosts Performance"