Ep 334 | Amer, My Saviour!

• John's company has found success hiring experienced painters (2-3 years) from disorganized companies and women, who excel at customer service
• The group discussed approaches for handling emotionally charged conversations, emphasizing curiosity and avoiding moral high ground
• Amer shared a dramatic story about intervening to help a woman being harassed and ultimately escaping a threatening situation
• Noah has revamped hiring approach, targeting painters with 2-3 years experience from disorganized companies
• Women hires have been extremely successful, especially paired with fast but less organized male painters
• Close rate for in-office sales presentations was nearly double compared to other methods
• Group discussed challenges of workplace romances, agreeing they're difficult to prevent entirely
• John avoids strict policies, focusing instead on maintaining a professional environment
• Anecdote shared about cleaners making a suspicious offer to clean John's office late at night
• Discussed strategies for engaging in emotionally charged topics without taking moral high ground
• Emphasized importance of curiosity about others' thought processes rather than focusing on conclusions
• Amer suggested helping others construct logical arguments to better understand their positions
• Amer intervened to help a woman being harassed by an aggressive stranger
• Used de-escalation tactics and ultimately had to run to escape the pursuer
• Reflected on decision-making process and options considered during the incident
• Austin to apply learnings about avoiding moral high ground in difficult family conversations
• John to continue refining hiring practices based on recent successes
• Group to remain mindful of strategies discussed for handling emotionally charged topics

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