Ep. 29 Growing through Talent Strategy, with Caroline Boston

Building a consultancy that helps other consultancies hire better - what does that actually take? In this episode, Caroline Boston, Managing Director of New Minds, shares the origin story behind her people-strategy firm and the hard-won lessons from partnering with boutique and challenger consultancies. We dig into the hiring do’s and don’ts that prevent expensive misfires, how to balance permanent teams with an associate bench without wrecking utilisation, and why clear career paths and role modelling matter more than ever for retention.

We also tackle AI’s real impact on recruitment and staffing: what’s already automatable, where human judgement still wins, and how leaders can future-proof teams with critical thinking, client credibility, and change leadership. Caroline opens up about designing organisation structures that scale, creating standout candidate experiences for lesser-known brands, and the behaviours that consistently predict success in consulting roles.

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