Ep 16 - Glenn Poulos: Automate to scale, personalize to win.

In Episode 16 of the H2H Sales Automation Podcast, I sit down with Glenn Poulos, award-winning author of Never Sit in the Lobby, to discuss the balance between automation and personalization in sales. Glenn shares his journey from starting as a technical sales rep in 1985 to becoming a business coach and public speaker. We delve into the evolution of sales tools from fax machines to CRMs and AI, and Glenn emphasizes the irreplaceable value of human interaction in sales. Discover actionable insights on when to automate and when to engage personally to truly connect with customers and scale your business. Tune in for a compelling conversation that bridges the gap between technology and human touch in sales.