Ep. 12 Layson-Southwest Airlines Ramp Agent

Layson works for Southwest Airlines as a Ramp Manager. Her love of airplanes started as a child. Growing up, she remembers countless memories of plane spotting when her family drove by the airport.

After high school, Layson attended college to study operations management. She worked odd jobs during her schooling—waitressing, food delivery, and even selling vacuums. Nothing captured her passion until she saw a social media post for the Southwest Airlines Emerging Leader Development Program. Although no longer offered, this leadership development program placed participants in different areas of the airline operation for 18 months, where they spent six months in three separate rotations. Layson found her passion, and a company invested in their people.

During her time in the program, Layson worked in three roles: Customer Service, Provisioning, and Ramp Agent, to learn about the operation and gain insight into how to turn an aircraft. Southwest Airlines is a rock-solid company. They’re committed to investing in their employees and providing them with opportunities for learning and personal growth.

https://careers.southwestair.com/ramp-agent-jobs-denver