Empathy Driven

You can’t fake empathy.

In this conversation, Jaime Solis and Jonathan Sasse explore how empathy shapes everything from company culture to customer experience—and why it’s one of the most undervalued competitive advantages in business today.

They discuss what empathy really means in practice, how to build it inside teams, and why it has to start with curiosity rather than comfort. You’ll hear stories about fractured partnerships, repaired relationships, and how simple acts of understanding can unlock trust, loyalty, and better outcomes for everyone involved.

From a tech project saved by shared understanding between developers and ranchers, to a used-car dealership redefining customer service through compassion, this episode reframes empathy as a high-performance skill for leaders, creators, and builders in any field. It’s not about being nice. It’s about being effective.

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🎧 Listen and subscribe: Slackers Pod Homepage

💼 Connect with Jonathan and Jaime:

• Jonathan Sasse — LinkedIn | Forbes
• Jaime Solis — Red Threads Newsletter | LinkedIn | Instagram | Threads

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The Slackers Podcast is produced by Jaime Solis and Jonathan Sasse.
Audio production by Stephen Kallao.
Cover art by Jonathan Sasse

Connect with the Hosts

🎙️ Jonathan Sasse — Chief Strategy Officer and executive advisor.
🔗 Connect on LinkedIn · Forbes Communication Council

🎙️ Jaime Solis — Music & Media executive, strategist, and creator of the Red Threads newsletter.
🔗 LinkedIn | Newsletter | Website
📱 Social: Instagram · Threads · LinkedIn

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