Eliminating the Soul-sucking Work for our Employees and Customers

From the outside, you’d think digital transformation in technology companies would have higher success rates than other industries, but the data doesn’t support that. In this episode, John Spencer and George Humphrey, VP and Managing Director, TSIA, explore new TSIA research on why that is and how technology companies can unlock operational efficiency and enable new experiences in the era of XaaS.

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