Electrification Podcast 018: A/C Service Calls and Buyer Beware

This edition of the Electrification Podcast dives into a topic every homeowner should care about: AC Service Calls and Buyer Beware. Hosted by Phil Jensen, owner and co-host of Sensible Heating & Cooling, this episode shines a light on what really happens when your air conditioning system needs service in the middle of summer.

Phil explains that a consistent service plan can make all the difference. With regular maintenance, a typical AC service call takes about an hour. But without it, a technician may spend several hours working to ensure your system is running properly—especially when breakdowns happen in extreme heat. That’s why servicing AC units during hot weather is the best way to see how equipment performs under pressure.

Listeners will also hear Phil’s candid stories from the field, including what happens when technicians are called out on emergency service calls. Beyond the technical side, this episode takes on another important issue: how to recognize and avoid “too good to be true” HVAC deals. At the 6:00 mark, Phil shares tips on spotting red flags and at 8:40, he breaks down real examples of less-than-honest practices Sensible has seen over the years—contrasting them with the true Sensible Service Call experience.