Effortless Conversations: The Next Frontier in CX

In the era of the experience economy, companies across industries and business models need to create holistic brand engagement in every touchpoint with their customers. In order to enable these value moments, effortless interactions, friction free interfaces and data orchestrated customer experience are key. In this podcast, we'll discuss how you can enrich CX with the cloud platform and thereby contribute to the creation of effortless interactions.