Ever felt stuck figuring out how to keep clients happy without spinning your wheels? We've all been there, and guess what? Brittany Filori from 51Blocks breaks it all down in today’s episode.

She talks about how listening closely to client feedback can majorly upgrade your agency's game. We also dive into the challenges of dealing with agency owners who sometimes miss the mark on sales focus or processes.

If you've been scratching your head about client retention or need a fresher, crisper approach to running your digital marketing gig, this chat is might be what you need. Plus, we'll be giving you practical bits on building a kickass team atmosphere and the art of balancing life with hustle.

Ready to improve your agency’s charm and keep those clients thrilled? Then grab your notes (or your coffee), and let's dive in! And yeah, don’t forget to hit subscribe and throw us some social media love if you dig what you hear!

Discussion Points

00:00 Intro.

04:07 Retail experience led to offering productized solution.

12:17 Amplify value, build trust.

18:37 Brittany's transition to digital marketing.

22:11 College pushes personal growth.

27:31 Prioritize creating a healthy work culture.

30:12 Males seeking validation through business and social media.

33:15 Outro.

Resources

• Connect with DUDE on the following social channels

• Facebook / dudeagency

• Instagram / dudeagency.io

• Visit our YouTube channel / @dudeagency2093

• Check out our website and see how we can help you run a profitable agency https://bit.ly/3RPh4Zn