ESCO Bill Correction Guide 2025 – Overbilling & Common Issues

In this first episode of the FESCO Bill Correction Guide Podcast 2025, you’ll learn how to identify and fix the most common electricity billing issues faced by FESCO consumers in Pakistan. We cover overbilling, incorrect meter readings, tariff misapplication, and unexpected surcharges so you can protect your household or business from unfair charges.

You’ll discover a simple step-by-step approach to checking your bill. First, compare your electricity meter’s reading with the reading printed on your bill. If there’s a mismatch, take a clear photo of your meter as proof. We’ll also explain how to organize your old bills, complaint numbers, and supporting documents into one easy file to speed up your FESCO bill correction request.

This episode guides you through FESCO’s Customer Complaint Management System (CCMS) — an online platform that lets you submit your complaint directly from your mobile or laptop without visiting an office. You’ll learn how to enter your reference number, upload proof, receive a ticket number, and track the progress of your correction request.

We’ll also explain what to do if the issue is not solved online. You’ll hear practical tips for visiting the FESCO Customer Service Center, presenting your case effectively, and requesting an adjustment. Finally, we share preventive measures such as registering for SMS alerts, understanding demand notices, and monitoring your meter readings regularly to avoid future problems.

By the end of this episode, you’ll be ready to take confident steps to correct your FESCO bill and ensure every charge is accurate and fair. Subscribe now to stay updated with upcoming episodes that dive deeper into document preparation, complaint escalation, and practical ways to lower your electricity costs.