EP 6 - The Co-Living Operator’s Secret Weapon: Systems, Automation, and Scale

In this episode of The Co-Living Show, Craig Curelop and Miller McSwain are joined by Jordan Smith, a co-living operator who has built a 30-bedroom portfolio with a strong focus on systems, automation, and operational efficiency.

Jordan breaks down how he got started with his first house hack, what the numbers looked like on that first deal, and how his background in management consulting shaped the way he now runs his portfolio. The conversation covers lead generation, pre-screening, automations, communication systems, maintenance workflows, tenant issues, and the operational mindset required to scale co-living well.

They also discuss why co-living should be treated like a real business, not just a real estate strategy, and why investors need to think carefully about return on equity as they grow.

If you want a more practical look at what it takes to build a sustainable co-living operation, this episode is for you.

Connect with the hosts:
Miller McSwain: www.instagram.com/millermcswain
Craig Curelop: www.instagram.com/craigcurelop

Connect with Jordan Smith:
Instagram: www.instagram.com/smith.t.jordan