E-266 Pool Nation Podcast: From Good Enough to Great: How Private Companies Are Rewiring the Pool Industry

In Episode 266 of the Pool Nation Podcast Edgar John dig in with Aquastar, Poolside Tech, and Raypak on how open collaboration (not vendor lock-in) is unlocking smarter automation, safer equipment, and real freedom of choice for pool pros and builders. We talk best-in-class integration (pump + filter + automation + heater), remote diagnostics that prevent truck rolls, why being privately held matters for innovation, and the mindset shift from “good enough” to category excellence. Plus: PSP/Deck Expo Las Vegas updates (Pool Nation Conference Oct 24–25), the $10K Pool Pro Challenge (Oct 22), and the Pool Nation Awards (Oct 23) with a call to vote before Oct 1. Sponsor shoutouts to SPPA, Blu-Ray XL, AquaStar, Natural Chemistry, Heritage, Hayward, Poolside Tech, Pool Brain, and US Motors/Neptune. If you service pools, manage vacation rentals/Airbnbs, or build pads, this episode is a masterclass on efficiency, reliability, and customer experience—straight from the teams installing thousands of new systems right now. Chapter Timestamps 00:00 – Show open: New intro + welcome to Pool Nation 01:00 – Edgar sets the stage: “The New Three” and freedom of choice 02:30 – Sponsor thanks & co-host banter (Zac’s “Naked & Afraid” bit) 03:45 – Why this matters: vendor lock-in vs. innovation on the pad 07:00 – Event rundown: PSP/Deck Expo, $10K Pool Pro Challenge, Awards & voting deadlines 08:30 – What is “The New Three”? (Aquastar + Poolside Tech + Raypak) 09:45 – Built to work together: category expertise and simple configuration 11:30 – End-user wins: safety, efficiency, quality—why it’s a “homeowner home run” 13:00 – Culture check: collaboration over competition (and why it’s rare) 14:30 – Continuous improvement: using real-world data to ship fixes fast 15:40 – Stop the truck roll: remote diagnostics that save hours (and weekends) 18:00 – Designing for the pool pro: Friday-afternoon problems solved 20:00 – Real stories: Airbnb heat control, setpoint tweaks, going in prepared 21:30 – Knowledge base + support that actually calls you first 24:00 – Proactive support & “did you have a good time installing it?” 26:00 – Live shoutouts to the community 28:00 – How the partnership formed: aligned values → an open ecosystem 31:00 – Breaking the bundle: why choice pressures everyone to build better 33:00 – Non-negotiables: safety, efficiency, quality, longevity 36:00 – Voice of the customer: what pros kept asking for 38:00 – Why being privately held changes everything (no shareholder handcuffs) 41:00 – Culture > strategy: moving fast without red tape 44:00 – Industry rant (facts!): doing the right thing for pros & homeowners 46:00 – Sponsor Break #1 (Conference + partner spots) 51:00 – Back from break: core values lived, not poster-ized 52:30 – Day-to-day collaboration: data sharing & “fix it in days, not quarters” 56:30 – Pool pros as part of the improvement loop (without extra work) 1:03:00 – Meetings? Nah—access, trust, and jumping on issues 1:05:00 – Edgar’s automation pain story → how the new stack solves it 1:07:00 – Why freedom of choice matters to homeowners and pros 1:10:30 – Pads stayed primitive while homes got smart—time to catch up 1:12:00 – Pipeline filter & first-swing wins; what v2 will unlock 1:15:00 – Competition heats up: big three start reacting (that’s good) 1:18:00 – Sponsor Break #2 (Conference + partner spots) 1:23:00 – Final segment setup + more shoutouts 1:24:00 – Final thoughts (Todd): innovation that justifies replacement before failure 1:26:00 – Final thoughts (John): how we position upgrades to deliver real ROI 1:30:00 – Gratitude, teasers (sorry—no spoilers!), Vegas see-you-there 1:32:00 – Outro + where to find us ✅ Sponsor List We couldn’t do this podcast without the support of our visionary partners: SPPA – General Liability Insurance for Pool Pros → thesppa.com Blu-Ray XL – The real mineral purifier that cuts costs & labor AquaStar Pool Products – Makers of the Pipeline cartridge filter Natural Chemistry – Specialty water care & phosphate removal solutions Heritage Pool Supply – Education Fund & industry support Hayward Pool Products – Pool and spa innovation, including Universal ColorLogic® 2.0 Poolside Tech – Pool Attendant® automation and remote pad intelligence Pool Brain – Business software built for service companies US Motors / Nidec – Neptune variable speed motor, versatile VS upgrades Raypak – Avia HD heaters with NiTec™ technology for scale resistance 📣 About the Pool Nation Conference This is the only conference in the pool industry that combines business, technical, and hands-on training into one powerhouse event. 📍 When & Where: October 24–25, 2025 at the PSP/Deck Expo, Las Vegas Convention Center, North Hall 📊 Business Track: Financials, pricing, leadership, ...