Don't Forget Your Tickets Podcast Por Carl-Erik Michalsen Moberg arte de portada

Don't Forget Your Tickets

Don't Forget Your Tickets

De: Carl-Erik Michalsen Moberg
Escúchala gratis

Acerca de esta escucha

Don' Forget Your Tickets is a podcast devoted to the unsung heroes of the spectator sports and events industries, the Ticketing Managers. We explore who they are, their well-guarded industry secrets, and how they entered the field. Beyond that, we delve into a broader ticketing realm, inviting experts from various fields to share their insights and stories. Our primary aim is to add value and highlight deserving individuals.
(The podcast was originally named TicketingPodcast.com)

© 2025 Don't Forget Your Tickets
Fútbol (Americano)
Episodios
  • 50th Episode Anniversary Podium Special: Brooke Arthur on Olympic Ticketing, Growth, and Storytelling
    Jun 10 2025

    To celebrate the 50-episode milestone of Don’t Forget Your Tickets, we’re revisiting our most downloaded guests in a special mini-series: the Podium Specials.

    First up is Brooke Arthur—a ticketing expert whose journey spans from her early days at Vancouver 2010 to her role in hospitality ticketing at Paris 2024. Throughout her career, Brooke has worked at some of the most high-profile global events, shaping exceptional fan experiences in environments where precision and passion meet.

    In this episode, Brooke shares:
    ✅ What it means to work in ticketing for the world’s biggest sporting events
    ✅ How digital transformation is changing the game for fans and clubs—through real-world, human-focused strategies
    ✅ The power of empathy in leadership and in supporting fans
    ✅ Why storytelling is an essential part of ticketing, not just a “nice to have”

    Brooke also opens up about the adrenaline of live events, her thoughts on the future of ticketing, and how her ongoing MBA studies are helping her see ticketing as a dynamic blend of strategy, operations, and human connection.

    If you’re in sports ticketing and want a real-world look at how top professionals are rethinking the matchday experience, this episode is a must-listen.

    🎧 Tune in to the first of our three Podium Specials—celebrating the magic of ticketing and the people who bring it to life.

    Don't Forget Your Tickets is powered by TicketCo and hosted by TicketCo’s CEO, Carl-Erik Michalsen Moberg. The podcast was originally named TicketingPodcast.com

    Más Menos
    32 m
  • From Zero to Stadium Hero: Daniel Cook (Head of Ticketing, WRU) on Digital Strategy, Data, and the Demands of Matchday
    May 6 2025

    What does it take to go from zero experience in ticketing to leading one of Europe’s largest stadium operations?

    In this live rooftop conversation from Manchester, we catch up with Daniel Cook, newly appointed Head of Ticketing at Principality Stadium and Welsh Rugby Union (WRU). One year after his first appearance on the podcast, Daniel shares how he worked his way up, the challenges of balancing rugby and global concert operations, and what it means to own and leverage data in a digitally driven stadium environment.

    From preparing for the Oasis world tour to achieving over 99.98% digital ticketing for Six Nations fixtures, Daniel offers real-world insight into operational leadership at the highest level — and why ticketing is the unsung hero of live events.

    If you work in ticketing, fan experience, or stadium ops, this episode will leave you energised, inspired, and just a little envious of Daniel’s view from the top.

    Don't Forget Your Tickets is powered by TicketCo and hosted by TicketCo’s CEO, Carl-Erik Michalsen Moberg. The podcast was originally named TicketingPodcast.com

    Más Menos
    31 m
  • What it takes to land your dream job in Sports: Insights from James Gershfield, Head of Sports & Entertainment at Forsyth Barnes
    Mar 19 2025

    What does it take to land a top job in Sports?

    We're live with a new season of Don't Forget Your Tickets, and in this opening episode of season seven, James Gershfield, Head of Sports & Entertainment at Forsyth Barnes, reveals the key traits that separate candidates who apply from those who get hired.

    With experience recruiting for Manchester United, Real Madrid, ATP Tour, and the PGA, Gershfield identifies three must-have qualities for Premier League clubs: deep industry experience, a revenue-driven mindset, and leadership that drives progress. Clubs ahead of the curve now prioritize AI-driven analytics, dynamic pricing strategies, and data-led fan experiences—a shift that’s creating a clear divide between progressive and stagnant organizations.

    Tottenham Hotspur stands out as a case study in maximizing matchday revenue, leveraging pre-game entertainment and affordable concessions to drive higher per-head spending.

    For professionals looking to break into or advance in the industry, Gershfield’s advice is clear: network relentlessly, bring innovation to your role, and “ABL: Always Be Learning.” Most importantly, if you find yourself pushing ideas your organization isn't ready for, it may be time to move on.

    Don't Forget Your Tickets is powered by TicketCo and hosted by TicketCo’s CEO, Carl-Erik Michalsen Moberg. The podcast was originally named TicketingPodcast.com

    Más Menos
    23 m
adbl_web_global_use_to_activate_webcro805_stickypopup
Todavía no hay opiniones