Do you REALLY know who your competition is?
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There are three ways to grow your bowling center's revenue. You can find new customers, raise prices, or get people to come in more often buying more. But before any of that happens, you need to understand who your competition is so you can create guest experiences that will allow you to do all three of those daunting tasks.
In episode #9, host Mark Bares takes a deep dive into who you are really competing against and how understanding these fundamental principles are the beginning of training your staff to create amazing guest experiences.
IN THIS EPISODE YOU'LL LEARN:
- [01:45] Who is your bowling center's direct competition
- [02:43] How do you define your bowling center's indirect competition
- [05:18] Are your potential customers entertaining themselves at home
- [07:32] How to compete for your customer's attention
- [09:07] Get your employees to show your guests gratitude
LINKS AND RESOURCES MENTIONED IN THIS EPISODE:
- GrowBowling365.com
Thanks so much for joining me this week. Want to subscribe to the Grow Bowling 365 podcast? Have some feedback you'd like to share? Connect with us on Apple Podcasts and leave a review!