Digitalising Claims: The Potential for Transformation

In this episode, Hélène Stanway is joined by Sam Kelly, both r10's Advisory team members, to shed light on an often overlooked market aspect - Claims. With Sam's expertise in claims, they delve into the challenges and trends surrounding claims processes and explore the immense opportunities for improvement. They discuss how digital transformation can revolutionise the claims landscape, from enhancing efficiency and data utilisation to leveraging artificial intelligence. Join to listen to an insightful conversation that aims to bring claims into the spotlight and reshape how we approach this critical part of the insurance industry.