Digital Transformation in the Financial Sector: Leading Information Management Evolution with Kenyetta Dean Pugh

In this illuminating episode of AIIM OnAir, host Tori Liu speaks with Kenyetta Dean Pugh, Chief Information Assets Officer at the Central Bank of the Bahamas. Drawing from her journey from librarian to information leader, Pugh shares insights on transforming traditional records management into a comprehensive digital information governance program. She discusses the challenges and opportunities in implementing data privacy frameworks, managing the transition from physical to digital records, and preparing for the increasing role of AI in information management. With deep expertise in both traditional and digital information management, Pugh offers valuable perspectives on breaking down organizational silos, upskilling teams, and creating collaborative frameworks that meet today's complex information challenges in the financial sector.