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What happens when weak carbon data stops being a reporting problem and starts raising your cost of capital?
Because that’s no longer hypothetical. It’s starting to hit financing, insurance, and risk in the real world.

In this episode, I’m joined by Cynthia Lai, former banker, executive coach, and board advisor, with nearly 20 years’ experience in tier-one banking, including HSBC and Bank of China. We dig into why this matters now for supply chain resilience, sustainability, risk, data, and visibility. The big shift? Banks and insurers are increasingly treating emissions data as a risk signal, not a box-ticking exercise.

You’ll hear how weak or missing carbon data can push companies into a higher-risk bucket, raising borrowing costs and insurance premiums. We break down why Scope 3 is no longer just an ESG reporting issue, but a commercial one with real consequences for supply chain leaders. And you might be surprised to learn that if you don’t provide the data, the market may fill in the blanks for you using proxy figures you probably won’t like.

We also get practical. Cynthia lays out an 80/20 approach to getting started: focus on the 20% of suppliers driving 80% of the impact, build a workable heat map, and start the conversation before perfect data arrives. Because in this environment, having a credible plan may matter almost as much as having the final numbers.

🎙️ Listen now to hear how Cynthia Lai connects sustainability data, financing, insurance, and supply chain resilience in a way every senior leader should understand.

Listen on: Apple Podcasts Spotify

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Podcast supporters
I'd like to sincerely thank this podcast's generous Subscribers:

• Alicia Farag
• Kieran Ognev
• Gary Lynch

And remember you too can become a Resilient Supply Chain+ subscriber - it is really easy and hugely important as it will enable me to continue to create more excellent episodes like this one and give you access to bonus episodes of topical, timely supply chain resilience analysis.

Podcast Sponsorship Opportunities:
If you/your organisation is interested in sponsoring this podcast - I have several options available. Let's talk!

Finally
If you have any comments/suggestions or questions for the podcast - feel free to just send me a direct message on LinkedIn, or send me a text message using this link.

If you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it.

Thanks for listening.

Send me a message

What if the real bottleneck in warehouse performance isn’t the tech, but the people, decisions, and systems needed to make it work together? Keith Moore says it plainly: software is easy, people are hard.

In this special Resilient Supply Chain roundtable, I’m joined by Mor Peretz, CEO of CaPow, Keith Moore, CEO of AutoScheduler, and Gonzalo Benedit, CRO of Aera Technology, to unpack what warehouse orchestration really means and why it matters now. For leaders focused on supply chain resilience, sustainability, risk, data, and visibility, this is a timely conversation about moving beyond isolated optimisation and getting the whole operation to work in sync.

You’ll hear how even well-equipped sites can still lose serious performance because the pieces don’t fit together properly, and why downtime can represent 10% at a really good site to 30 or 40% of the time just wasted. We break down why more automation is not always the answer, why companies so often become data rich but insight poor, and how orchestration can help teams act faster, not just see more.

You might be surprised to learn how often the real failure point is change management, not technology. We also get into energy as infrastructure, the cost of siloed decisions, and why the future is shifting from visibility to velocity. If you care about resilient operations, better decisions, and smarter growth, there’s a lot in here for you.

🎙️ Listen now to hear how CaPow, AutoScheduler, and Aera Technology are rethinking warehouse performance through orchestration, better data, and sharper decision-making.

Support the show

Podcast supporters
I'd like to sincerely thank this podcast's generous Subscribers:

• Alicia Farag
• Kieran Ognev

And remember you too can become a Resilient Supply Chain+ subscriber - it is really easy and hugely important as it will enable me to continue to create more excellent episodes like this one and give you access to bonus episodes of topical, timely supply chain resilience analysis.

Podcast Sponsorship Opportunities:
If you/your organisation is interested in sponsoring this podcast - I have several options available. Let's talk!

Finally
If you have any comments/suggestions or questions for the podcast - feel free to just send me a direct message on LinkedIn, or send me a text message using this link.

If you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it.

Thanks for listening.

Send me a message

What if the real reason transformation stalls isn’t the tech, but the fact that everyone is making decisions with a different rubric?
And what happens when you start training AI on processes built 30 years ago?

In this episode of the Resilient Supply Chain Podcast, I’m joined by Don Mahoney, Global Head of Products and Innovation at SNP Group. Don has had a ringside seat to some of the world’s largest enterprise transformations, and he brings a sharp perspective on what actually drives supply chain resilience, business agility, and better decision-making when the pressure is on.

We get into why transformation is no longer a one-off event, but an ongoing capability, and why so many firms still get trapped between “lift-and-shift” modernisation that delivers weak ROI and greenfield ambitions that exceed what the business can absorb. You’ll hear how Don thinks about the sweet spot in the middle, why organisational change is often the real constraint, and why “your plan, my plan, our plan” matters far more than most people admit.

You might be surprised to learn that 80-something percent of enterprise data sits outside ERP systems, much of it unstructured, which makes data quality, visibility, and trust far more strategic than they look on a slide. We also break down one of my favourite lines in the episode: the shift from running a transaction machine to building a decision machine. That’s where the real value is.

🎙️ Listen now to hear how Don Mahoney and SNP Group are rethinking supply chain resilience, data, visibility, and transformation in an AI-driven world.

Support the show

Podcast supporters
I'd like to sincerely thank this podcast's generous Subscribers:

• Alicia Farag
• Kieran Ognev

And remember you too can become a Resilient Supply Chain+ subscriber - it is really easy and hugely important as it will enable me to continue to create more excellent episodes like this one and give you access to bonus episodes of topical, timely supply chain resilience analysis.

Podcast Sponsorship Opportunities:
If you/your organisation is interested in sponsoring this podcast - I have several options available. Let's talk!

Finally
If you have any comments/suggestions or questions for the podcast - feel free to just send me a direct message on LinkedIn, or send me a text message using this link.

If you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it.

Thanks for listening.