Governments worldwide are eager to harness AI — yet many remain stronger on ambition than readiness.

In this episode, “The Learning Curve for Effective AI in Government,” we talk with Piret Hirv, Head of the Data Management Competence Centre at the e-Governance Academy, about what it takes to turn AI pilots into lasting impact in public services.

Oscar Del Campo Barxias, Deputy Director General for Entrepreneurship of the Community of Madrid, who shares the lessons learned for implementing AI in public services in the Madrid region.

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In this podcast episode with Dr. Lili Milani, Head of the Estonian Biobank and Professor of Pharmacogenomics at the University of Tartu, we discuss how Estonia’s national biobank has become a trusted platform where science, ethics, and personal agency meet.

The Estonian Biobank began as a research initiative focused on the genetics of disease, but over time, its purpose has deepened and broadened.

“The original goal was to understand how genes relate to diseases so we could improve care,” Milani explains. As more participants joined and the scope of available data expanded, the Biobank grew into a national tool for real, tangible benefits to people’s personal lives.

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Two decades ago, Estonia made democratic history. In 2005, it became the first country to hold legally binding national elections using internet voting.

At the time, it was a bold and technically complex initiative. But twenty years later, i-voting has not only endured – it has grown to become the preferred method for a majority of Estonian voters.

What can we learn from this story of digital continuity? In this podcast episode, Liia Hänni, digital democracy expert and former Estonian Minister, and Arne Koitmäe, Head of Estonia's State Electoral Office, take us through a journey in retrospect – without forgetting to look ahead.

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