If your design studio feels busy but the bank account never seems to agree, it’s time to zoom out and look at operations. We’re joined by Diane Welhouse of Wellhouse Consulting Services, a certified kitchen and bath remodeler and longtime remodeling professional, to talk about what actually makes a design or remodeling business durable in a tough marketplace.

We start with the unglamorous stuff that changes everything: replacing outdated, paper-based workflows with modern business systems, choosing scalable technology, and building processes your team can follow. Diane explains why “mainstream” tools like QuickBooks and supported project platforms often beat proprietary setups, especially if you want to grow, hire, or eventually sell.

Then we get into pricing strategy, budgeting, and cash flow. Diane breaks down how to use real numbers, not “industry standard markup,” to set rates and margins, track billable hours, and aim for true profit. A big takeaway is reserve planning in three buckets: operating reserves for downturns, capital reserves for future investments, and “human reserves” so you can hire without fear during that 60 to 90 day ramp-up window.

We also connect operations to marketing and PR: defining your mission, values, and ideal client profile, building trust through thought leadership on LinkedIn, working with local media, and using awards plus before-and-after photos as credibility and content. Hit play, then subscribe, share the show with a friend, and leave a review so more design pros can find it.

Transform your marketing with Designer Discussions Academy. In weekly face-to-face sessions, we equip busy business owners with cutting-edge PR strategies, marketing insights, and time-saving tools to not just work in your business, but on your business. Join us to outshine competitors and elevate your business.

Join us for our Academy sessions and workshops:

https://www.designerdiscussions.com/academy.html

Designer Discussions is an educational interior design podcast on marketing, PR and related business topics.

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Designer Discussions is a partnership of three experts: Jason Lockhart, CEO of KABMS; Maria Martin, founder of DesignAppy; and Mirjam Lippuner, founder of Get Ink DIY

If you’ve ever thought, “I can design a beautiful space, but commercial feels like a different language,” today’s guest is here to change that. Marcy Sagel is the founder of DesignerBank and principal of MSA Interiors, with 25 years in commercial and multifamily interiors. She helps interior designers build practical skills in Revit, Enscape rendering, and large-scale space planning using real project workflows. In this conversation, you’ll learn what truly separates residential from commercial, and how to level up fast without
guessing.

Commercial interior design can look mysterious from the outside, but once you understand the workflow, it becomes a realistic next step for residential designers who want bigger projects and a wider career runway. We sit down with Marcy Sagel, founder of MSA Interiors and Designer Bank, to unpack what actually changes when you move into multifamily and other large-scale commercial work, and what skills help you contribute fast without feeling overwhelmed.

We get specific about the tools and the expectations. Marcy explains why so many commercial teams rely on Revit, how interior designers use it inside an architectural model, and why firms often require Revit proficiency before they hire. We also talk about the real payoff: stronger job placement, more opportunities across architecture and design firms, and the career leverage that comes from production-ready software skills. On top of that, we explore why rendering matters so much for client buy-in, plus how learning lighting, materials, and presentation techniques can make your ideas land faster.

Then we zoom out to the business side of commercial interiors: working with big teams, staying aligned through schedules and phases, doing early space planning for amenities, and handling value engineering without sacrificing the look. Marcy also shares practical marketing and PR advice for designers who want to break into commercial work locally, often starting with the same residential clients who own businesses and need offices or facilities designed.

If you’re ready to expand your portfolio and design career, subscribe, share the episode with a designer friend, and leave a review so more listeners can find the show.

If you would like to get the links and show notes for this episode, click on the link below:​

• https://designerbank.com/
• https://msainteriors.com/

Transform your marketing with Designer Discussions Academy. In weekly face-to-face sessions, we equip busy business owners with cutting-edge PR strategies, marketing insights, and time-saving tools to not just work in your business, but on your business. Join us to outshine competitors and elevate your business.

Join us for our Academy sessions and workshops:

https://www.designerdiscussions.com/academy.html

Designer Discussions is an educational interior design podcast on marketing, PR and related business topics.

Download our FREE Client Avatar Guide

Designer Discussions is a partnership of three experts: Jason Lockhart, CEO of KABMS; Maria Martin, founder of DesignAppy; and Mirjam Lippuner, founder of Get Ink DIY

Surprise: the star of KBIS wasn’t a futuristic gadget but the return of character. We dive into a wave of “what’s old is new again,” where doors get beaded and chamfered profiles, mullions and mesh come back with purpose, and stained glass quietly flexes in kitchens and baths. After years of flat fronts and white shaker, this shift doesn’t feel fussy—it feels intentional, with cleaner proportions, smarter materials, and a warmer, crafted vibe.

We break down the material story driving that warmth: rift-cut white oak, walnut, and even revived cherry, paired with natural stone that’s reclaiming space from quartz. Countertops move beyond the square edge to ogee, double ogee, and bullnose, while thin 1–2 cm slabs unlock thermoformed curves and softer geometry. We tackle the practical side too—how to maintain ergonomic heights with thinner tops and how new textured finishes manage cleanup. The room expands beyond cabinets as arches, wide crowns, paneled walls, and bold trim treatments turn kitchens into cohesive architectural statements. Color’s still surging, but now in matte appliance finishes—hot pink, mauve, navy, and leafy greens that sit comfortably next to honest wood and stone.

There’s a fresh frontier as well: luxe closets. We’re seeing full-on kitchen-level detailing in wardrobe spaces, from fluted panels and glass doors to island-grade surfaces and lighting. Tile tech adds drama with oversize “wallpaper” porcelains and custom-printed trims that match pattern and tone. And for anyone heading to a massive trade show, we share our battle-tested plan to see more, stress less, and actually capture what matters—when to walk which hall, how to avoid the mobbed booths, and how to mine your photos for early trend signals. The industry mood is upbeat, even as hiring remains tough and AI enters the chat; the real opportunity lies in pairing human craft with better tools and a sharper eye for detail.

If this kind of design intel fuels your work, follow along, share the episode with a colleague, and leave a quick review so others can find it. Got a favorite comeback trend or a question about specifying thin slabs, matte finishes, or closet systems? Tell us what you’re testing next.

If you would like to get the links and show notes for this episode, click on the link below:​

• https://www.designerdiscussions.com/episodes/episode-162-KBIS-2026-Trends-from-the-Show-Floor

Transform your marketing with Designer Discussions Academy. In weekly face-to-face sessions, we equip busy business owners with cutting-edge PR strategies, marketing insights, and time-saving tools to not just work in your business, but on your business. Join us to outshine competitors and elevate your business.

Join us for our Academy sessions and workshops:

https://www.designerdiscussions.com/academy.html

Designer Discussions is an educational interior design podcast on marketing, PR and related business topics.

Download our FREE Client Avatar Guide

Designer Discussions is a partnership of three experts: Jason Lockhart, CEO of KABMS; Maria Martin, founder of DesignAppy; and Mirjam Lippuner, founder of Get Ink DIY