Tired of the guessing game in your practice management? This essential episode of Dental Unscripted pulls back the curtain on the raw data driving -- or should we say -- stalling dental practices nationwide. We bring in Steven Jensen from Dental Intelligence, a leader in dental practice analytics, to reveal the most critical trends affecting your profitability. We cover these 4 major data points in detail!

• The Patient Attrition Crisis: Discover why industry patient growth is flat (around 1.8% per year ) even when you're getting new patients. We show you how the rate of cancellations and no-shows has nearly doubled, pushing patients into an "unscheduled la-la land".
• The Case Acceptance Collapse: Learn about the steep decline in treatment dollar acceptance, which has fallen from approximately 46% to the 29%–33% range in just a few years.
• The $24,000 Difference: Hear a real-world example of how tracking just three key metrics by provider revealed a 14% difference in case acceptance between hygienists, representing a potential $24,000 gap in doctor production.
• From Insight to Action: The conversation moves beyond the "what" and addresses the "how." The hosts and Steven discuss using morning huddles and analytical dashboards to implement new systems that dramatically improve patient retention, treatment acceptance, and overall profitability.

Whether you're struggling to pay bills, scaling, or just want more in your paycheck... leveraging this level of data is the best way to get in the game. This episode provides the intelligence (pun intended) that you need, and the steps to act on it.

ABOUT THE GUEST:
Steven Jensen is the Vice President of Business Development at Dental Intelligence, where he has spent seven years helping dental practices and DSOs accelerate growth, improve profitability, and elevate patient care through data-driven strategies. As the host of the "Growth in Dentistry" podcast and a frequent keynote speaker, Steven is known for delivering actionable insights that resonate with dental leaders at every level. He lives in Utah with his family and is also an accomplished endurance athlete.
sjensen@dentalintel.com

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About Mike & Paula
Michael Dinsio and Paula Quinn are Dental Practice Consultants who care! You can partner with them to turn around and supercharge your practice. Learn more about what they can do here: https://nxlevelconsultants.com/

Is your dental practice’s front office unintentionally leaking profits? In this episode from Dental Unscripted, hosts Mike Dinsio and Paula Quinn, alongside front office expert Stefani Sandoval, dig into their 2nd Episode of AR mastery and mistakes. They dive into the critical pitfalls that are sabotaging your front desk. They reveal why a specialized billing solution is the ultimate solution to boosting patient loyalty and cash flow. Get plugged into the full episode on Dental Unscripted's channel and watch the full episode about why they think outsourcing strategies can transform your practice!

Review us Please! 🙏 ⭐️⭐️⭐️⭐️⭐️ on Apple Podcasts or Spotify 🎧 - Your feedback helps us bring more unscripted & valuable content to your practice and other on the ownership journey!
www.youtube.com/@DentalUnscripted

About Your Hosts Mike & Paula:
Michael Dinsio iand Paula Quinn are Dental Practice Consultants who care! You can partner with them to turn around and supercharge your practice. Learn more about what they can do here: https://nxlevelconsultants.com/front-office-support/remote-dental-billing/

Are you leaving money on the table in your dental practice? In this episode, we pull back the curtain on dental billing problems that silently crush profits. From sloppy insurance verification to endless claim denials.

You’ll hear how to:

• Spot and stop hidden revenue leaks
• Use proven dental coding tips to maximize collections
• Streamline your billing systems to improve cash flow
• Take control of your practice’s revenue cycle once and for all

If you’re tired of billing headaches and lost revenue, this conversation will show you how to transform frustration into steady cash flow!

Review us 🙏 ⭐️⭐️⭐️⭐️⭐️ on Apple Podcasts or Spotify 🎧 - Your feedback helps us bring more unscripted & valuable content to your practice and other on the ownership journey!
Go watch LIVE on YouTube - every episode is streamed LIVE where you can ask questions on air!
https://www.youtube.com/@DentalUnscripted

About Mike & Paula
Michael Dinsio iand Paula Quinn are Dental Practice Consultants who care! You can partner with them to turn around and supercharge your practice. Learn more about what they can do here: https://nxlevelconsultants.com/front-office-support/remote-dental-billing/

Dental Tips from Dental Unscripted 🦷
Dental Claims Submission: Your #1 Cash Flow Problem (And How to Fix It)

Are claims being rejected and is insurance delaying your claims? Is processing claims costing your dental practice thousands of dollars? Are you even aware of how much money is being left on the table every year?

It's time to pull your head out of your loops and fix your cash flow problem.

In this episode of Dental Unscripted, hosts Mike Dinsio and Paula Quinn sit down with Ty, an expert from Vyne, a platform designed to solve the biggest challenges in dental revenue cycle management.

• The financial impact of "fat-fingered" information and why a lack of real-time visibility is holding your practice back.
• How utilizing innovative software can eliminate surprises by verifying patient eligibility before they even step into your practice.
• The secret to submitting clean claims every time and the value of a system that runs rules against every claim to prevent rejections and delays.
• Why the wrong claims system can be a major "time sucker"

This episode is your wake-up call to stop leaving money on the table. Learn how to streamline your claims process, boost your profitability, and turn your biggest cash flow problem into your greatest financial opportunity.

Contact Ty & Learn more about Vyne:
Let him know you saw him on Dental Unscripted!
https://vynedental.com/nextlevelconsulting/

GO TO NEW CHANNEL NOW!
https://dental-unscripted.transistor.fm/

REVIEW THE CHANNEL
Review us 🙏 ⭐️⭐️⭐️⭐️⭐️ on Apple Podcasts or Spotify 🎧 - Your feedback helps us bring more unscripted & valuable content to your practice and other on the ownership journey!

About Mike & Paula
Michael Dinsio iand Paula Quinn are Dental Practice Consultants who care! You can partner with them to turn around and supercharge your practice. Learn more about what he does and can do here: https://nxlevelconsultants.comReview us 🙏 ⭐️⭐️⭐️⭐️⭐️ on Apple Podcasts or Spotify 🎧 - Your feedback helps us bring more unscripted & valuable content to your practice and other on the ownership journey!

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Follow along to comment during the live stream.
https://www.youtube.com/watch?v=pUO1iYPxu3M

On this episode of Dental Unscripted, Michael and Paula delve into the crucial topic of team culture and its impact on a dental practice. They argue that a great culture is essential for combating burnout and stress, which have become increasingly common in the dental community.

The hosts break down the foundational elements of a thriving culture, beginning with core values. They emphasize that leaders must be clear about their values, as this provides the framework for holding team members accountable. The conversation also highlights the importance of setting clear and specific expectations, moving beyond vague job descriptions to measurable goals.

Michael and Paula address the necessity of tackling conflict head-on. They explain that a leader's ability to "lean into" difficult conversations can strengthen relationships and propel the practice forward. They underscore the importance of creating a safe environment where team members feel comfortable resolving issues without fear. The episode concludes with the powerful idea that "culture eats strategy for breakfast" , because even the best plans will fail without an aligned and engaged team.

Hosts of the Show:
Michael Dinsio iand Paula Quinn are Dental Practice Consultants who care! You can partner with them to turn around and supercharge your practice. Learn more about what he does and can do here: https://nxlevelconsultants.com

Workflows, Walls, and What Matters Most in Dental Office Design 🏗️🛠️🪚

What separates a stressful buildout from a successful dental startup? In this episode of Dental Unscripted, Mike D’Inzio sits down with veteran dental contractor Steve Anderson of Denco Dental Construction to unpack the real factors that determine whether your office will work for you—or against you.

From optimizing clinical workflows to avoiding costly overengineering, Steve shares wisdom from building over 1,000 dental offices. This episode explores more than blueprints—it’s about vision, values, and the kind of planning that prevents regret.

🎓What You’ll Learn:

• Why workflow should drive design (not the other way around)
• The hidden costs of poor floor plans
• Design-Build vs. Hard Bid: Which is right for you?
• What most architects miss about dental spaces
• How COVID permanently changed dental office design
• The most important question every dentist must ask before building

Guest Steve Anderson/Denco Dental Construction
www.dencodental.com
(480) 201-7479
steve@dencodental.com
Steve Anderson's book – Blueprints for Success (link below 👇)
https://www.amazon.com/dp/B0DNNYLYK6?binding=paperback&qid=1742878073&sr=8-1&ref=dbs_dp_rwt_sb_pc_tpbk

⭐️⭐️⭐️⭐️⭐️
Review us on Apple Podcasts or Spotify - Your feedback helps us bring more unscripted & valuable content to your practice and other on the ownership journey! Watch us LIVE on YOUTUBE https://www.youtube.com/@dentalunscripted
Interact and ask questions during the show.

Show Host Michael Dinsio:
💬 Whether you're planning a startup, expanding your current practice, or just want to avoid expensive mistakes, this episode will give you the clarity (and confidence) to move forward. Michael Dinsio is a Dental Startup Consultant and can partner with you through the entire startup process. Learn more about what he does and can do here: https://nxlevelconsultants.com/dental-practice-ownership/starting-a-dental-practice/

#DentalDesign #DentalStartup #DentalConstruction #PracticeOwnership #DentalOfficeLayout #WorkflowMatters #DentalUnscripted

Welcome to Dental Unscripted's "Dental Shark Week," a series dedicated to everything you need to know about building a dental office! In this crucial episode, Mike Dinsio sits down with Chad Hill from Hill Commercial Construction, a highly respected dental contractor in the Colorado market. If you're envisioning a dental practice startup or considering an office remodel, Chad's insights on dental practice construction are a must-listen.

• Due Diligence: Learn the critical factors a general contractor assesses when evaluating potential spaces for your practice, including existing retail locations and ground-up opportunities. Understand the importance of inspecting infrastructure like electrical, HVAC, water taps, and potential environmental concerns such as asbestos or soil issues.
• From Floor Plans to Permit: Follow the journey from initial floor plans (often provided by equipment reps) to securing the necessary city permits. Chad emphasizes collaborating with an architect who is not only creative but also budget-minded, translating your vision into a practical and affordable design.
• Navigating "Hard Bids" & Unexpected Costs: Get an honest look at the challenges of the hard bid process when design and budget clash. Learn how experienced contractors like Chad proactively address issues like material delays and inflation to keep your project on track and minimize surprises.
• The Power of a True Partner: Understand why choosing a contractor who acts as an educator and a partner—offering transparent communication and solution-oriented thinking—is invaluable for a smooth and successful build.
• Smart Spending Strategies: Learn to prioritize where to invest your construction dollars, focusing on patient-facing areas and functionality over extravagant hidden features to maximize impact and stay within budget.

Whether you're taking the leap into ownership or refining your existing practice, this episode provides the blueprint for making smart construction choices for your dental practice startup.

Guest: Chad Hill, Hill Commercial Construction
Connect with Chad: chill@hillcommercial.com
https://hillcommercial.com/
303.994.4849

Like this episode???
Hit SUBSCRIBE, leave us a comment, and let us know what other "Dental Shark Week" topics you want us to tackle!

Michael Dinsio is a Dental Startup Consultant and can partner with you through the entire startup process. Learn more about what he does and can do here: https://nxlevelconsultants.com/dental-practice-ownership/starting-a-dental-practice/

Rate and review Dental Unscripted on Apple Podcasts or Spotify to help us continue bringing you expert insights for your practice ownership journey!

Beyond the startup "Acquisition Unscripted" now offers vital insights for current and aspiring practice owners. This channel has moved over into the main channel "Dental Unscripted" feed, provides valuable discussions on buying established practices and effective practice management strategies. While dental construction, as highlighted in this episode by expert Dustin Long of Big Sky Construction you will learn about the importance of working with contractors like Dustin. He prioritize his client's experience by coordinating all aspects of the project, including managing timelines to avoid delays that can lead to lost revenue and increased payroll. This holistic approach ensures you can focus on seeing patients while your project progresses smoothly