Adding AI to internal processes OR the products and services you deliver to customers is more than a tech integration. You'll need to understand what users need, and then design/build for that. Well, if you want to be successful.

https://customercentricity.com/service-design/ai-transformation/

Check out my upcoming free webinar about better product-market fit and using AI thoughtfully in UX qual research! https://atomicpmf.com/lightning

"Atomic Product-Market Fit" new book coming in late Feb 2026! atompicpmf.com

Support the show

Join our free community. All links at https://dcx.to

All episodes are marked "explicit" since sometimes we use swear words.

My book will be published soon. Get to know it in this free preview!

Check out my upcoming free webinar about better product-market fit and using AI thoughtfully in UX qual research! https://atomicpmf.com/lightning

"Atomic Product-Market Fit" new book coming in late Feb 2026! atompicpmf.com

Support the show

Join our free community. All links at https://dcx.to

All episodes are marked "explicit" since sometimes we use swear words.

Let's talk about a better way to document projects and product strategy! https://rbefored.com/evolving-prds-into-product-strategy-documents-04a6050fca38

Temple at https://atomicpmf.com/psd

"Atomic Product-Market Fit" new book coming in late Feb 2026! atompicpmf.com

Support the show

Join our free community. All links at https://dcx.to

All episodes are marked "explicit" since sometimes we use swear words.

"The ROI We Deliver" is an exercise you can run with your team. I hope you run it with stakeholders, leaders, and execs as well! It's part of my upcoming "Atomic PMF" book. Come get a preview!

https://medium.com/r-before-d/the-roi-we-deliver-an-exercise-bbeda5ab1ec2

https://cxcc.to/miro has the template

"Atomic Product-Market Fit" new book coming in late Feb 2026! atompicpmf.com

Support the show

Join our free community. All links at https://dcx.to

All episodes are marked "explicit" since sometimes we use swear words.

In January 2025, we had Claude pretend to be a CX/UX Researcher. I saved all the docs and prompts we used last time. ​Using the same things a year later, let's see how it does.

Jan 2025 version: AI-Powered UX Research: Can Claude Replace Human CX/UX Professionals? (Jan 2025) - Ep 257 https://youtube.com/live/zCVcUZmktEo

"Atomic Product-Market Fit" new book coming in late Feb 2026! atompicpmf.com

Support the show

Join our free community. All links at https://dcx.to

All episodes are marked "explicit" since sometimes we use swear words.

In this session, I'll share my top secrets for using Claude better based on what I learned from heavy usage in 2025. They include instance rotation, personality summoning, and tear it apart. You might be able to use this outside of Claude, but I can assure you they work in Claude Sonnet 4.x.

"Atomic Product-Market Fit" new book coming in late Feb 2026! atompicpmf.com

🔗 Community, books, articles, videos, and other links and resources at dcx.to

Support the show

Join our free community. All links at https://dcx.to

All episodes are marked "explicit" since sometimes we use swear words.

Psychologist Dr. Seth Finkle will join us for a discussion about having healthy boundaries with difficult family or friends. When is it OK to not go to that holiday dinner? When is it OK to cut someone off completely?

Seth recommends the following books:
"Set Boundaries, Find Peace" by Nedra Glover Tawwab
"Where to Draw the Line" by Anne Katherine
"Setting Boundaries to Find Peace with Narcissists & Codependents" by Robert Charles
"Boundaries" by John Townsend and Henry Cloud (warning: it has a somewhat religious tone)

Originally live streamed on 30 December 2025.

Support the show

Join our free community. All links at https://dcx.to

All episodes are marked "explicit" since sometimes we use swear words.

We keep hearing that AI will be a resurgence, a Renaissance, for UX jobs. There will be more for us to do, though it will be different... evolved... but not "shrinking." The claims are common, and they are full of hope. We press like because we want it to be true. But is it true?

Detaching from reality can be fun for a while, but we shouldn't ignore realities when it comes to understanding our careers, the job market, and the likely short- and long-term future.

This webinar will examine most of the claims that AI will be a boom to UX work and practitioners. Let's put on those critical thinking hats, and discuss this! There will be Q&A and time for discussion.

Originally livestreamed on 24 June 2025.

Support the show

Join our free community. All links at https://dcx.to

All episodes are marked "explicit" since sometimes we use swear words.