Episodios

  • 5 Critical Components to Turning Over Power to an Estate Manager
    Nov 27 2025

    When you realize your home’s maintenance and staffing needs have grown beyond your time, interest, or capacity, you’re not alone.

    Luxury homes don’t run themselves. They require structure, leadership, and systems that support your lifestyle.


    This week, we’ll explore 5 essential tips to help you protect your time, reduce your stress, and confidently delegate your household operations to seasoned professionals who specialize in managing homes like yours.


    Tip #1 is setting up a House Manual System. We offer a system that has helped many ultra-high-net-worth homeowners to streamline operations and communication while reducing risk. Learn more about our How to Manage a Mansion™ Complete System: https://www.estatemanagementsystems.com/shop/p/htmm-complete-system


    𝐍𝐞𝐱𝐭 𝐒𝐭𝐞𝐩𝐬:

    📧 Download our free 90-Day Estate Jump Start Plan: https://www.estatemanagementsystems.com/youtube-welcome

    📲 Book a 1:1 Call with Kelly: https://calendly.com/estate-management-systems/discovery-call

    🛒 Shop Templates & Tools: https://www.estatemanagementsystems.com/shop-four-offers


    #EstateManagement #DearBillionaire #PrivateService

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    11 m
  • When Your Estate Manager Quits
    Nov 21 2025

    Here’s a scenario no one wants to think about...but every principal should: What happens if your Estate Manager walks out tomorrow?

    Most households don’t realize how vulnerable they are until it happens.


    The truth? Your Estate Manager likely knows more about your home than you do — and much of it lives only in their head or their phone.


    In this episode, we’ll explore:

    ✔️ The hidden risks you may not see

    ✔️ Why even great Estate Managers resign

    ✔️ What happens behind the scenes when leadership disappears

    ✔️ And how to safeguard your home before you’re blindsided


    Our related resources:

    - Complete House Manual Templates: https://www.estatemanagementsystems.com/shop/p/complete-house-manual-templates

    - How to Manage a Mansion™ Complete System: https://www.estatemanagementsystems.com/shop/p/htmm-complete-system


    𝐍𝐞𝐱𝐭 𝐒𝐭𝐞𝐩𝐬:

    📧 Download our free 90-Day Jump Start Plan: https://www.estatemanagementsystems.com/youtube-welcome

    📲 Book a 1:1 Call with Kelly: https://calendly.com/estate-management-systems/discovery-call

    🛒 Shop Templates & Tools: https://www.estatemanagementsystems.com/shop-four-offers


    #EstateManagement #DearBillionaire #PrivateService

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    10 m
  • When It's Time to Let Your Estate Manager Go
    Nov 14 2025

    If you’ve ever known your Estate Manager wasn’t the right fit — but kept them in place because they know your passcodes, your staff, your household routines, and other intimate details of your life — you’re not alone. This is one of the most common challenges I see inside private households.

    Letting an Estate Manager go can feel like both a breakup and an operational nightmare.


    Because it isn’t just staffing — it’s personal AND A transfer of household power.


    And without documented information, that transition can feel overwhelming and risky.


    In this episode, we’ll explore:

    ✔️ The reality most homeowners don't see

    ✔️ The hidden cost of "just replacing them"

    ✔️ 8 steps to make this transition smooth

    ✔️ Why preparing systems for the next person to succeed is a smart investment


    𝐍𝐞𝐱𝐭 𝐒𝐭𝐞𝐩𝐬:

    📧 Get our Staff Transition Checklist when you sign up for our emails: https://www.estatemanagementsystems.com/email-signup

    📲 Book a 1:1 Call with Kelly: https://calendly.com/estate-management-systems/discovery-call

    🛒 Shop Templates & Tools: https://www.estatemanagementsystems.com/shop-four-offers


    #EstateManagement #DearBillionaire #PrivateService

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    8 m
  • We’re Not a Software Company — We’re a People Company
    Oct 31 2025

    When people hear Estate Management Systems, they often assume we’re a software company.

    In fact, I was recently sent a vendor questionnaire asking for SOC-2 reports and GDPR compliance — and that’s when I realized just how many people think we’re a software company.

    But here’s the truth: we don’t build apps — we build understanding.

    Private service isn’t about automation; it’s about people.

    In this episode, we’ll explore:

    ✔️ Why private service will always be a people-first business

    ✔️ How structure and empathy can coexist

    ✔️ The real reason “systems” are human, not digital

    ✔️ What happens when everyone in a home feels respected

    Next Steps:

    📧 Download our free 90-Day Jump Start Plan: https://www.estatemanagementsystems.com/youtube-welcome

    📲 Book a 1:1 Call with Kelly: https://calendly.com/estate-management-systems/discovery-call

    🛒 Shop Templates & Tools: https://www.estatemanagementsystems.com/shop-four-offers

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    10 m
  • Ghosts Aren't the Real Threat in Luxury Homes - Staff Lawsuits Are
    Oct 24 2025

    It’s rarely calm when my phone rings.

    Most homeowners call me after an employment scare—a staff member mentions unpaid overtime, threatens legal action, or calls the labor board.

    In this episode, I explain:

    ✅ The real reason “we’re like family” can backfire

    ✅ The emotional, reputational, and financial cost of employment scares

    ✅ The systems every household needs to prevent liability

    ✅ Why prevention is the ultimate ROI in private service

    If you manage staff, properties, or family offices—this is essential viewing.

    📄 Download free resource: 90-Day Household Operations Assessment https://www.estatemanagementsystems.com/youtube-welcome

    📞 Book a 1:1 with Kelly Fore Dixon: https://calendly.com/estate-management-systems/discovery-call

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    9 m
  • Why Weekly Property Updates Are the Key to Running Your Estate Like a Business
    Oct 17 2025

    Most estate managers spend their week putting out fires—reacting to last-minute problems that could’ve been prevented. But there’s one simple habit that transforms reactive households into proactive, five-star operations: the Weekly Property Update.

    In this episode, Kelly Fore Dixon, Founder of Estate Management Systems and Host of Dear Billionaire, shares exactly how to build a reporting system that gives everyone on your team clarity, accountability, and peace of mind.

    You’ll discover:

    ✅ Why weekly reports build trust with principals and family offices

    ✅ What to include (and what to leave out)

    ✅ The 6 key sections of an effective estate report

    ✅ How to make your updates concise, secure, and consistent

    Free Resources for Podcast Listeners: https://www.estatemanagementsystems.com/dear-billionaire-podcast

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    9 m
  • When “Saving Money” Costs More in Luxury Homes
    Oct 8 2025

    In luxury homes, “saving money” can sometimes cost more than it saves. From underqualified contractors to underpaid staff and skipped maintenance, shortcuts today can lead to six-figure problems tomorrow.

    In this episode, Kelly Fore Dixon, founder of Estate Management Systems and host of the Dear Billionaire podcast, breaks down the hidden financial and operational risks behind cost-cutting decisions in high-net-worth estates—and what smart principals do instead.

    You’ll discover:

    ✔️ Why short-term savings lead to long-term losses

    ✔️ The real cost of cutting corners on staffing and maintenance

    ✔️ How to invest wisely in systems that protect your estate and peace of mind

    💼 Kelly can help you identify where to save without lowering luxury standards. 25% off three 1:1 strategic calls with Kelly Fore Dixon 👉https://www.estatemanagementsystems.com/shop/p/private-estate-strategy-package

    🎯 Help us reach 2,000 subscribers by October 31, 2025!

    Subscribe for new videos every week: @OfficialDearBillionaire

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    8 m
  • Why Understaffed Estates Quietly Drain Your Wealth
    Oct 3 2025

    In luxury estates, the biggest problems aren’t visible — they’re hidden in the workload. Staff look busy, but behind the scenes there are gaps: too few people for too many tasks, stressed teams, and principals left wondering why service is slipping.

    I’m Kelly Fore Dixon, Founder of Estate Management Systems and Host of Dear Billionaire. As an Estate Operations Consultant, I help homeowners and staff align expectations, reduce turnover, and protect property value with one essential tool: the 12-month maintenance calendar.

    In this podcast, you’ll discover:

    ✔️ Why most estates are quietly understaffed

    ✔️ How the “drumroll moment” reveals workload gaps

    ✔️ Smart adjustments that ease staff pressure without lowering standards

    ✔️ How to test new staffing models before committing long-term

    🎯 Special Offer: Save 25% on 1:1 Coaching with Kelly Fore Dixon

    Need tailored guidance for your own household? For a limited time, I’m offering the Private Estate Strategy Package:

    • 3 x 50-minute coaching sessions
    • Special rate: $668 (25% off the regular $891 value)
    • Focused time to solve your estate’s biggest challenges: staffing gaps, broken systems, or hidden risks that quietly drain wealth

    👉 Claim Your Coaching Package » https://www.estatemanagementsystems.com/shop/p/private-estate-strategy-package

    🔔 We’re on a mission to grow this channel to 2,000 subscribers on YouTube by October 31, 2025. If this episode helped you, please hit Subscribe on https://www.youtube.com/@OfficialDearBillionaire and share our channel with a colleague, client, or friend who would benefit.

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    9 m