Dealing with Amazon Negative Reviews and Fixing Your Digital Shelf

If you're selling on Amazon, you're playing defense every single day. Or you should be. Negative reviews can tank your rankings overnight, and dozens of hidden listing issues are quietly sabotaging your sales while you sleep. In this eye-opening episode, Danan Coleman, CEO and founder of Ecom Triage and host of the Ecom Growth Show, reveals the underground world of Amazon review manipulation and the critical monitoring strategies that separate thriving brands from those that struggle. From detecting fraudulent review patterns to catching orphaned ASINs before they cost you thousands, Danan shares the insider knowledge that most sellers never learn until it's too late.

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Chapters:

(00:00) Introducting Danan Coleman

(03:40) Understanding the Impact of Negative Reviews

(08:07) Amazon Guidelines and Best Practices for Review Removal

(14:09) Identifying Defamatory Reviews

(19:20) Time Decay to Reviews

(24:47) Navigating Amazon’s Review System

(30:56) Monitoring Product Visibility and Critical Issues

(40:43) Tools for Managing Amazon Listings

(42:26) Exploring Catalog Defender

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Connect With Brett:

• LinkedIn: https://www.linkedin.com/in/thebrettcurry/
• YouTube: https://www.youtube.com/@omgcommerce
• Website: https://www.omgcommerce.com/

Relevant Links:

• Danan’sLinkedIn: https://www.linkedin.com/in/danancoleman
• eCom Triage: https://ecomtriage.com/

Past guests on eCommerce Evolution include Ezra Firestone, Steve Chou, Drew Sanocki, Jacques Spitzer, Jeremy Horowitz, Ryan Moran, Sean Frank, Andrew Youderian, Ryan McKenzie, Joseph Wilkins, Cody Wittick, Miki Agrawal, Justin Brooke, Nish Samantray, Kurt Elster, John Parkes, Chris Mercer, Rabah Rahil, Bear Handlon, JC Hite, Frederick Vallaeys, Preston Rutherford, Anthony Mink, Bill D’Allessandro, Stephane Colleu, Jeff Oxford, Bryan Porter and more