Episodios

  • Ep 577: Why Content Targeting on YouTube Is Beating Cheap CPVs
    Jan 16 2026

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    Eric sits down with Dougie, Pilothouse's Google Lead, to dig into why content targeting—specifically with YouTube Select—is outperforming audience-based targeting, even at premium CPMs. If you’ve been running low-cost YouTube campaigns with underwhelming results, this is the mindset shift you need.


    For DTC brands tired of wasting money on passive YouTube impressions.

    • What YouTube Select actually is (and why it matters for performance)
    • How to think about placements vs. audiences
    • Why content congruence improves funnel performance
    • Scaling tips: what kind of brands can go big with Select
    • How to build creatives that match the content being watched


    Who this is for: Brands spending serious dollars on YouTube, or considering a shift from Meta to a broader channel mix.


    What to steal:

    • Align creative to content before launch
    • Use Google reps to identify top indexed channels by persona
    • Treat YouTube Select like TV: flight-based, not daily budget-driven


    Timestamps

    00:00 Content vs interest targeting

    02:01 Why content alignment converts

    04:02 YouTube Select explained

    06:02 Why low quality inventory fails

    08:04 How content based creative works

    10:03 Google and YouTube strategy shift

    12:02 Aligning creative to placements

    14:02 Meta and Google funnel synergy

    16:01 Scaling with YouTube Select


    Hashtags

    #YouTubeSelect #GoogleAds #ContentTargeting #MediaBuying #DigitalAdvertising #PerformanceMarketing #BrandStrategy #YouTubeAds #PaidMedia #MarketingPodcast #DTCMarketing #AdStrategy #AudienceTargeting #CreativeStrategy #Pilothouse


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    18 m
  • Ep 576: How Silk & Snow Scaled to 10 Retail Stores by Focusing on Profitable CAC
    Jan 12 2026

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    Albert Chow built Silk & Snow in the shadow of the DTC mattress wars—but instead of racing to burn VC cash, he played the long game. Today, Silk & Snow has grown into a full home brand with 10 retail stores, a thriving Canadian customer base, and a strong U.S. expansion roadmap.


    For DTC founders scaling from $5M to $50M...

    • Why they skipped the mattress arms race and leaned into vertical integration
    • How bundling less (and planting trees instead) saved $1.3M
    • What they learned scaling from 1 to 10 retail stores in a year
    • The metrics they track now that ROAS is irrelevant
    • Why launching a sofa was more about customer affinity than furniture


    Who this is for: Operators scaling past one SKU or one channel—and looking for a sustainable path to growth.


    What to steal:

    • Bundling with purpose (optional tree planting vs. free stuff)
    • Bottom-up brand building: low-funnel mastery first
    • How to use DTC data to drive brick-and-mortar strategy


    Timestamps

    00:00 Organic growth and surviving the DTC mattress crash

    02:00 Entering the crowded mattress market in 2017

    04:00 Why Silk and Snow became a full home brand

    06:00 Factory-first supply chain and Canadian manufacturing

    08:00 Launching with Kickstarter and early traction

    10:00 The 2019 DTC apocalypse and sustainable growth

    12:00 Expanding beyond mattresses into sleep accessories

    14:00 Functional vs aspirational buying in home goods

    16:00 Becoming a multi-channel retailer

    18:00 Using customer data to choose store locations

    20:00 Canada vs US growth strategy

    22:00 Building brand from the bottom of the funnel

    24:00 Replacing bundles with tree planting

    26:00 Performance marketing roots and early Google

    28:00 Shifting into awareness and brand media

    30:00 Why ROAS isn’t the real growth signal

    32:00 Retail partnerships and staying DTC

    34:00 Black Friday for big-ticket home products

    36:00 Fulfillment, returns, and sustainability

    38:00 Repeat customers and long-term LTV

    40:00 Sleep Country acquisition and retail scale

    42:00 Vancouver store and physical retail strategy


    Hashtags

    #DTC #EcommercePodcast #SilkAndSnow #AlbertChow #DTCBrands #HomeGoods #MattressIndustry #BrandBuilding #RetailStrategy #DirectToConsumer #EcommerceGrowth #StartupPodcast #FounderStory #CanadianBrands #PerformanceMarketing #Omnichannel #RetailExpansion #DTCpodcast


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    46 m
  • Ep 575: The Angle Audit: How to Break Out of the $5M “Vibes Plateau”| AKNF x Ad-Venturous
    Jan 9 2026

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    🎧 Listen now: https://www.pilothouse.co/


    This week on the DTC Podcast, we’re re-airing a must-listen from our sister podcast Adventurous, hosted by Avery Valerio.


    Avery’s diving deep into one of the most overlooked levers in DTC growth: angles — the emotional and strategic hooks that turn browsers into buyers. If you’ve been leaning on “vibes” and lifestyle content to carry your creative… this is your wake-up call.


    For creative strategists, performance marketers, and founders stuck at the “vibes plateau.”


    🧠 Tactical takeaways:

    • Why most brands stall at $3–5M without real angle development
    • How to build angles that scale across top and bottom funnel
    • The difference between product features and product benefits — and why that matters
    • Why “vibe-first” brands eventually need strategy to survive
    • How Avery maps personas to angles using a tool she built (linked on her LinkedIn/TikTok)


    👀 Who this is for:

    Creative leads, ad buyers, or anyone building brand strategy from the ground up.


    💡 What to steal:

    • The "steak vs. sizzle" framework for angle testing
    • A mindset shift: Treat angles like campaign assets, not just captions
    • How to tell when you’re out of angles — and how to fix it fast


    Timestamps:

    00:00 Intro to Ad-venturous Angles

    02:00 Why most DTC brands stall on vibes

    04:00 The need for real creative strategy

    06:00 What an angle really is

    08:00 Features vs benefits in ad angles

    10:00 The Got Milk example

    12:00 How angles create emotional connection

    14:00 The upside-down triangle framework

    16:00 Why modern angles must be agile

    18:00 Using research and reviews to build angles

    20:00 Personas and segmentation for scale

    22:00 The three layers of the triangle

    24:00 Top of funnel angle development

    26:00 Middle of funnel curiosity

    28:00 Bottom of funnel community content

    30:00 Why angles must work everywhere

    32:00 Testing and iterating angles

    34:00 Final takeaways on creative strategy


    Hashtags:

    #DTCMarketing #AdCreative #MarketingAngles #PerformanceCreative #EcommerceMarketing #BrandStrategy #CreativeTesting #FunnelMarketing #DigitalAdvertising #ContentStrategy #Pilothouse #DTCNewsletter #AdVenturousPodcast #MarketingPodcast


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    36 m
  • Ep 574: How Pretty Litter Scaled to $300M+ With Only 12 Employees
    Jan 5 2026

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    Daniel Rotman built Pretty Litter into a $300M+ revenue juggernaut by doing something most founders won’t: going all-in on an unsexy product. In this episode, he breaks down how a single innovation in kitty litter unlocked a billion-dollar outcome—with just $1M raised and a 12-person team.


    For DTC founders scaling from 7 to 9 figures...


    • How to win in overlooked categories (and why sexy products attract deadly competition)
    • Why kitty litter was the perfect subscription product
    • The secret to high-margin DTC logistics (and how silica unlocked DTC viability)
    • Daniel’s media buying strategy in year 1 that drove $750K solo
    • How Pretty Litter used smart ops, lean hiring, and brand positioning to build a moat


    Who this is for: Founders, growth leads, and marketers looking to scale profitably and avoid the DTC hype traps


    What to steal:

    • The underdog category playbook
    • Retention-driven brand building
    • The ops strategy behind $300M revenue and 12 employees


    #DTCGrowth #SubscriptionBusiness #RetentionMarketing #BootstrapStartup #EcommerceStrategy #ConsumerBrands #FoundersJourney #LeanStartup #ProductInnovation #BrandBuilding #UnsexyProducts #ScalingUp #StartupExit #PetCareIndustry #MarketingTactics


    00:00 – Introduction: The Power of Unsexy Products

    04:41 – The Loss That Sparked Pretty Litter

    16:41 – The Health Monitoring Breakthrough

    20:25 – From Idea to Launch in 6 Months

    23:44 – $750K Year One, Solo Founder

    25:33 – Why Daniel Said No to VC

    30:20 – Year-by-Year Revenue Growth to $300M+

    36:00 – How Unsexy Built a Moat and Killed the Copycats


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    57 m
  • Ep 573: Where Should That Click Go? Landing Pages, Homepages, and PDPs (TWBERP)
    Jan 2 2026

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    Most brands obsess over ads and ignore the moment that matters most: where the click lands.

    In this episode, Jordan Gordon and Pilothouse strategist Taylor Cain break down how to decide whether traffic should go to your homepage, a PDP, a collection, or a dedicated landing page—plus how to diagnose when conversion rate issues aren’t about your ad at all.

    You’ll learn:

    • When a landing page outperforms your homepage (and when it doesn’t)
    • How consideration level, pricing, and message clarity determine the ideal click-through path
    • Why “anchoring” and UX sequencing can dramatically change conversion rates
    • How testing new PDP structures (including delaying price) can increase results
    • How to build fast, scrappy landing pages that plug cleanly into Shopify
    • What heatmaps, scroll behavior, and section-level engagement reveal about friction
    • Why iteration beats theory — and how to develop a testing mindset that actually finds signal

    #EmailMarketing #RetentionMarketing #CRO #LandingPages #EcommerceStrategy #DTCMarketing #ShopifyBrands

    00:00 — Introduction

    01:00 — When a Landing Page Beats Your Homepage

    03:00 — How Disrupted Traffic Changes Your Funnel

    06:00 — Rising Prices, Rising Consideration

    10:00 — PDP vs Landing Page: Which One Converts Better?

    14:00 — Why Testing Beats Theory Every Time

    20:00 — The Underrated Power of Email Capture on Landers

    29:00 — Inside a High-Performing Landing Page Build


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    38 m
  • Bonus: Mastering the Marketing Mix: Composite Funnels, and the End of Meta Monoculture with Dean Krowitz from Blend AI
    Dec 31 2025

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    On this episode of the DTC Podcast, Eric sits down with Dean Krowitz, Co-Founder of Blend‑AI, to unpack what happens when you stop managing channels in silos and start automating your entire media mix. If Meta’s efficiency is dropping and your cross-channel budget is vibes-based… this is your fix.


    Learn More about Blend AI: blend-ai.com


    What You’ll Learn:

    • Why composite funnels matter more than platform-specific attribution
    • How Blend automates budget shifts based on live conversion data
    • Why humans shouldn’t manage five channels manually anymore
    • What most brands get wrong with creative distribution
    • How underused channels (like Microsoft) quietly drive results
    • How to launch campaigns in October — not November — for peak BFCM gains
    • Sync audiences across channels to reduce over-saturation
    • Analyze top, middle, and bottom funnel cross-platform, not in silos


    If you’re a media buyer, growth lead, or a DTC founder trying to scale performance without losing your mind, this episode is your new best friend.


    Hashtags:

    #ecommerce #dtc #mediabuying #performancemarketing #paidmedia #digitalmarketing #aimarketing #martech #adtech #marketingautomation #omnichannel #fullfunnel #growthmarketing #customeracquisition #conversionrateoptimization #cro #marketingmix #crosschannel #attribution #metaads #googleads #tiktokads #youtubeads #shopify #ecommercegrowth #d2cpodcast


    Timestamps:

    00:00 – Introduction. Why overspending on one channel kills growth

    04:22 – The “who, what, where” framework behind Blend’s composite funnel

    10:00 – How AI launches full-funnel ads across every major platform

    15:18 – Why Microsoft Ads is the most ignored growth channel

    21:40 – Why Meta’s algorithm starves most of your creative

    29:15 – How one brand tripled revenue with 20% less ad spend


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    38 m
  • Ep 572: The $200 AOV DTC Brand Built on Pockets, Partnerships, and Purpose
    Dec 29 2025

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    When Amy joined Wildfang, she was running a storefront in Portland. 10 years later, she’s the President of a vertically-integrated DTC brand pulling $200 AOVs, 25% of revenue from extended sizing, and partnerships that drive CAC down by 50%.


    She also made a major paid media pivot — bringing on Pilothouse to reset their entire growth engine.


    For DTC founders scaling from $5–50M who are thinking about verticalization, performance marketing, or brand-led growth.


    🔍 Inside this episode:

    • How going vertical changed everything — from cashflow to creative
    • Why extended sizing drives 25% of Wildfang’s revenue (and what it took to get there)
    • The “90/10” Meta strategy that crushed Black Friday with Pilothouse
    • The ROI of Debbie Harry and Taco Bell collabs (hint: it wasn’t just vibes)
    • How to restructure ops, finance, and paid when profitability becomes the priority


    👀 Who this is for:

    • Brand founders, VP Growths, operators, and marketers building modern DTC brands


    💥 What to steal:

    • Pilothouse’s ad architecture playbook: reuse, reframe, retest
    • A partnership model that blends licensing, NIL, and white-labeling
    • How to spot “overthink” in your performance strategy — and simplify for scale


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    52 m
  • Ep 571: How Pilothouse Cut BFCM CPMs With Smarter Creative (2025 Recap)
    Dec 26 2025

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    In this BFCM 2025 breakdown, Eric chats with Pilothouse's Head of Ecom Grayson Rudzki and Lead Strategist Abby to unpack what actually worked, what flopped, and how smarter strategy beat brute-force ad spend.


    For DTC marketers running paid, creative, or lifecycle retention

    • How Pilothouse beat Meta's creative fatigue warnings
    • What "targeting with creative" really means in 2025
    • Why retention—not acquisition—won this year
    • Tactics for using AI without generating slop
    • Real BFCM ads that moved the needle (with examples)


    Who this is for: Founders, brand-side marketers, and media buyers looking to de-risk spend and boost lifetime value


    What to steal:

    • The "persona-led Christmas card ad" concept that crushed
    • How to diversify creative for open targeting without burning out
    • Simple Rebuy tweaks that doubled items per order


    Timestamps

    00:00 AI reshaping BFCM strategy and creative testing

    02:00 Record BFCM performance numbers and key takeaways

    04:00 Why retention, baseline revenue, and loyalty mattered most

    06:00 Real examples of AI workflows that saved teams time

    08:00 Outdated playbooks vs the need for real strategists

    10:00 Meta Andromeda, creative fatigue, and targeting with creative

    12:00 Persona-driven creative example that drove conversions

    14:00 Humor, culture, and relevance in winning ad creative

    16:00 Diversified creative performance and lowered CPMs

    18:00 The new state of UGC and authenticity on Meta

    20:00 Post-click strategy, bundles, and conversion wins

    22:00 2026 resolutions: intuition, creativity, and human strategy

    24:00 Hero apps of the year: Rebuy, Triple Whale, and results


    Hashtags

    #BFCM #Ecommerce #EcommerceMarketing #DTC #MetaAds #FacebookAds #PerformanceMarketing #AIinMarketing #BlackFriday #CyberMonday #MarketingStrategy #CreativeStrategy #AdBuying #TripleWhale #Rebuy


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    26 m
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