Customer Relations: A Pediatrician's Guide Inspired by PayPal

Link for CME Credit

https://cmetracker.net/UTHSCSA/Publisher?page=pubOpen#/getCertificate/10098640

Join host Holly Wayment on Pediatrics Now as she explores the intersection of medicine and customer service with Matthew Anderson, Vice President of Customer Service for PayPal and Venmo. Discover how principles from the corporate world can enhance patient care and communication in pediatric settings. Learn the significance of humanizing interactions and the critical components that can transform transactional activities into meaningful relationships. Matthew shares personal experiences and practical advice that empower practitioners and their medical teams. Tune in and gain insights to revolutionize patient engagement and satisfaction.