Customer Centricity | Richard Cookson Podcast Por  arte de portada

Customer Centricity | Richard Cookson

Customer Centricity | Richard Cookson

Escúchala gratis

Ver detalles del espectáculo

Customer centricity is something that all sales leaders should be focusing on whether you lead new business teams or existing.

Richard Cookson, EMEA Customer Success Director at Affinity sits down with Izzy Bishop to discuss the importance of customer centricity and how to achieve this.

Having led teams at LinkedIn, Procore and now Affinity, he has some real gems to share and I loved this discussion so much. We spoke about the impact this has internally in your business unpacking culture, values, and leadership. And then we went on to how you build a customer-centric culture across the whole Go To Market Function, sharing strategies, and approaching this in new markets and regions.


Stay Social:

  • Follow Richard on LinkedIn
  • Follow Izzy on LinkedIn
  • Learn more about Wiser Elite

Check out our Sales Communities:

  • SDRs of London
  • AEs of London
  • Retention Seekers (AM & CS)
  • Making Moves (Women In Tech Sales)
  • GTM Leaders


If you've enjoyed this episode, please do let us know what you think by leaving us a quick review and subscribing.

See you next week! 🚀


Todavía no hay opiniones