Steven Parker has worked and lived in Asia for 35 years in 6 different countries. He is a multi-talented CEO, Business Coach, Presenter, Musician and Podcaster with a passion for Leadership Education, Communication, Business, and Community Building.

Steven joined me from Taiwan to have this deeply fascinating conversation about leadership, sharing his thoughts on how introvert and highly sensitive leaders can be great leaders, how to create diverse teams that appreciate each other’s strengths, and how to navigate leadership challenges such as hybrid and flexible working.

Steven has dedicated the last two years to his three lives- his Whisky tasting business, Leadership, and Music, spending his time equally between all three.

What you will learn in this episode:

• How introvert and highly sensitive leaders can succeed
• The power of music to support communication confidence
• Creating diverse teams that appreciate each other’s strengths
• What it means to be an authentic leader
• Challenges coming up now for leaders
• Hybrid/ remote working and cultural dynamics
• The future of work- flexible working and the 4 day week

Resources:

• Discover Victoria Rennoldson’s global leader communication coaching: https://culturecuppa.com/leaders-and-managers/
• Discover Victoria Rennoldson’s team communication and cultural intelligence training: https://culturecuppa.com/leaders-and-managers/
• Find Victoria Rennoldson online: https://culturecuppa.com/
• Connect with Victoria Rennoldson on Linkedin: https://www.linkedin.com/in/victoria-rennoldson/
• Listen to Steven Parker's Leadership Matters Podcast: https://podcasts.apple.com/tw/podcast/leadership-matters/id1559171284
• Connect with Steven Parker on LinkedIn: https://www.linkedin.com/company/leadership-matters-by-steven-parker/
• Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights
• Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson
• Email me: victoria@culturecuppa.com
• Website: https://culturecuppa.com

Lanie Denslow is the Founder and Principal of World Wise Intercultural Training and Resources. She trains professionals to understand cultural nuances so they can work effectively in today’s global business environment in her customized, interactive workshops for teams and individuals.

Lanie joined me from Silicon Valley in California to have this insightful chat about US cultural dynamics, the impact of culture in all aspects of our formal and informal work interactions, and how to build your cultural confidence.

Lanie is the author of ‘World Wise What to Know Before You Go’ and co-author of ‘Working with Americans’, talking about culture and global business.

What you will learn in this episode:

• Why cultural differences impact your sales and profit
• What is US culture?
• We are individuals, not research averages
• The US/ UK cultural dynamic
• Culture in evolution
• Greetings: the cultural nuances of a handshake
• Seating arrangements & what they communicate
• What to do when we make cultural mistakes
• How to build your cultural confidence

Resources:

• Discover Victoria Rennoldson’s global leader communication coaching: https://culturecuppa.com/leaders-and-managers/
• Discover Victoria Rennoldson’s team communication and cultural intelligence training: https://culturecuppa.com/leaders-and-managers/
• Find Victoria Rennoldson online: https://culturecuppa.com/
• Connect with Victoria Rennoldson on Linkedin: https://www.linkedin.com/in/victoria-rennoldson/
• Find about more about Lanie Denslow: https://worldwiseonline.net
• Connect with Lanie Denslow on Linkedin: https://linkedin.com/in/lanie-denslow-worldwise
• Book: Working with Americans: https://www.workingwithamericans.com (available on Amazon)
• Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights
• Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson
• Email me: victoria@culturecuppa.com
• Website: https://culturecuppa.com

Why are people not listening to you? What can you do to make sure people listen to you more?

This can be frustrating when you have valuable ideas, views and builds to the conversation, and you leave the meeting feeling irritated, limited or even blocked.

Moving forward starts with diagnosing why people are not listening to you, and what is holding you back.

I share my strategies to make sure you are fully heard, seen and acknowledged for the great value you bring to your team and organisation.

What you will learn in this episode:

• Diagnosing your issue
• The reason why people are not listening to you
• Strategies for when you feel the confidence challenge of speaking up
• Strategies for when you prefer an introverted, reflective energy in meetings
• Strategies for when others dominate the meeting and you can’t get a word in edgeways
• Strategies for when you express your opinion, but your opinion is not acknowledged or considered

Resources:

• If you experience challenges with your workplace interactions, and know you need help to go deeper on these topics, then I recommend you book in to talk to me in a clarity call. Message me on Linkedin to share what’s going on at work for you and let’s help get you clarity for moving forward, or book in here: https://culturecuppa.com/contact/
• Listen to episode 31, 'Is it appropriate to interrupt?': https://culturecuppa.com/podcasts/is-it-appropriate-to-interrupt/
• Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights
• Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson
• Email me: victoria@culturecuppa.com
• Website: https://culturecuppa.com

Have you ever experienced a team member resistant to your collaboration? Somebody not replying to your emails? Not giving you the information you urgently need? Not accepting your meeting invites?

When this happens we may start thinking that they’re doing this deliberately, it’s personal, maybe even ‘they don’t like me’ or ‘they don’t value me.’

However, if this person is key to getting your tasks done and projects delivered, you need to find a way to move through the resistance- here are my strategies to help you.

What you will learn in this episode:

• What we think when we meet resistance from others
• What can’t we see
• Start with understanding
• Assume positive intent
• Consider how they like to communicate
• Invest in the relationship for the long term
• Work on the magic ratio
• Design the communication
• Developing connection takes time

Resources:

• If you experience challenges with your workplace interactions, and know you need help to go deeper on these topics, then I recommend you book in to talk to me in a clarity call. Message me on Linkedin to share what’s going on at work for you and let’s help get you clarity for moving forward, or book in here: https://culturecuppa.com/contact/
• Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights/
• Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson/
• Email me: victoria@culturecuppa.com/
• Website: https://culturecuppa.com/

Helen Percival is a RADA trained actor with over a decade of experience as a broadcast journalist. She has worked for The Guardian, Reuters, Agence France-Presse, Bloomberg and as a news anchor for France 24. As a professional actor, she has worked in theatre, film and TV and understands the importance of harnessing the body, breath and voice to deliver messages with authenticity and power. Coupling her experience in journalism and acting, she carries out C-Suite level media training in London and Paris.

Helen and I had a great conversation about how to be a powerful communicator with the way you engage your body, breath and voice. She shared her insights into why and how to warm up ahead of a public speaking engagement, and build awareness of how to manage your body, breath and voice while presenting, including any nerves.

What you will learn in this episode:

• Why is it important to think about our voice, body and breath when preparing for public speaking
• Practical body and breath warm up exercises before you go on stage/ live
• Managing nerves when presenting and public speaking
• The impact of body language when you speak
• How your body language broadcasts to your audience
• The cultural nuances of body language
• How to manage the fear of speaking to camera: tips from TV journalism

Resources:

• Discover Victoria Rennoldson’s individual communication coaching: https://culturecuppa.com/individuals/
• Discover Victoria Rennoldson’s team communication and cross-cultural training: https://culturecuppa.com/leaders-and-managers/
• Find Victoria Rennoldson online: https://culturecuppa.com/
• Connect with Victoria Rennoldson on Linkedin: https://www.linkedin.com/in/victoria-rennoldson/
• Find about more about Helen Percival: https://sequentially.co.uk/
• Connect with Helen Percival on LinkedIn: https://www.linkedin.com/in/helen-percival-28495a20/
• Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights/
• Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson/
• Email me: victoria@culturecuppa.com/
• Website: https://culturecuppa.com/

Lisa is a highly experienced communication skills coach, who hosts a Walk and Talk group in Singapore which has blossomed into a thriving weekly morning Walk & Talk community, boasting over 100 "Walkers & Talkers". This group offers a refreshing departure from traditional indoor networking events and fosters meaningful connections in nature.

We had a fascinating discussion about why connection and conversation are so challenging today, how Lisa is using walk & talk to go beyond the small talk and coffee to act as a catalyst for conversation and deeper connection, plus how to be intentional to create space for connection in team meetings.

Lisa has been based in Singapore since 2009 and was a training consultant at the British Council Professional Development Centre for 11 years before starting SIXCOMMS. The Six Cs in SIXCOMMS represent Lisa's core belief in the six essential elements of becoming a proficient communicator: Connection, Curiosity, Compassion, Clarity, Customization, and Consistency. These principles underpin her approach to helping professionals unlock their full communication potential. She hosts The SIXCOMMS Podcast to explore these Six Cs in more depth with her global guests.

What you will learn in this episode:

• Why connection and conversation are so challenging today
• Going beyond the small talk and coffee
• Talking together to stimulate deeper connection
• Designing conversations for teams in outside spaces
• Being intentional to create space for connection in team meetings
• How to support introverts to nurture their ideas and contribute
• Practical ways for introverts to develop their confidence to speak up and share
• Ideas for leaders to cultivate meaningful connection with their people in virtual teams

Resources:

• Discover Victoria Rennoldson’s team communication and cross-cultural training: https://culturecuppa.com/leaders-and-managers/
• Discover Victoria Rennoldson’s individual communication coaching: https://culturecuppa.com/individuals/
• Find Victoria Rennoldson online: https://culturecuppa.com/
• Connect with Victoria Rennoldson on Linkedin: https://www.linkedin.com/in/victoria-rennoldson/
• Find about more about Lisa Partridge: https://www.sixcomms.org/
• Connect with Lisa Partridge on LinkedIn: https://www.linkedin.com/in/lisasing/
• Connect with Lisa PArtridge on Instagram: https://www.instagram.com/sixcommslisa/
• If you're in Singapore, sign up to join Lisa for a Walk & Talk: https://www.sixcomms.org/upcomingevents/
• If you'd like to start a podcast, Lisa offers a 6-week coaching program, more details can be found on her website: https://www.sixcomms.org/services/
• Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights/
• Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson/
• Email me: victoria@culturecuppa.com/
• Website: https://culturecuppa.com/

No.

A small word. Loaded with meaning, nuance and connotation.

Is it easy for you to say ‘No’?

I was asked recently at a workshop about how to say ‘no’ assertively and confidently, without sounding aggressive or being perceived negatively, and I know this topic is on the mind of many of you.

Today we talk about saying no assertively so you can establish your boundaries. This is for you, if you are the person who usually says yes. Especially when you mean no.

What you will learn in this episode:

• How does it make us feel to say no?
• Start with your boundaries- what is a red line for you?
• What’s the power dynamic in the relationship?
• How to say no assertively
• What to say
• How to say it

Resources:

• If you know you need help to be assertive and say no more, then let’s meet for a discovery call, so I can share how I can support you with my coaching. Book your time here: https://culturecuppa.com/contact/
• Listen to Ep.050, Exploring your Cultural Values, part 1: https://culturecuppa.com/podcasts/exploring-your-cultural-values-part-1/
• Listen to Ep.051, Exploring your Cultural Values, part 2: https://culturecuppa.com/podcasts/exploring-your-cultural-values-part-2/
• Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights
• Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson
• Email me: victoria@culturecuppa.com
• Website: https://culturecuppa.com

We are not islands. We can’t get things done without collaborating with other people, and influence is the magic ingredient.

Influence helps you deliver your projects, navigate the challenges, gives you the opportunity to gain share of voice and can enhance your professional reputation.

Explore in this episode strategies to improve your influencing skills.

What you will learn in this episode:

• Why influence is the magic ingredient
• How to improve your influence
• Stakeholder maps
• Understand business needs vs. wants
• Speak the same language
• Clarity in your message
• Deliver with impact

Resources:

• If you know your influence skills need sharpening up, and you would love to receive clarity on how to improve, meet me for a free discovery call. I’ll share my insights with you so you can immediately start becoming a better influencer. Book your time here: https://culturecuppa.com/contact/
• Listen to episode 75, Mastering Clarity: Elevating your Influence - https://culturecuppa.com/podcasts/mastering-clarity-elevating-your-influence/
• Listen to episode 76, Empowering Confidence: strategies for your communication - https://culturecuppa.com/podcasts/empowering-confidence-strategies-for-your-communication/
• Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights/
• Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson/
• Email me: victoria@culturecuppa.com/
• Website: https://culturecuppa.com/