Episodios

  • FDIC's Consumer Compliance Supervisory Highlights for July 2025

    FDIC's Consumer Compliance Supervisory Highlights for July 2025
    Jul 16 2025
    www.marktreichel.comhttps://www.linkedin.com/in/mark-treichel/Show Notes: FDIC Consumer Compliance Supervisory Highlights - July 2025Episode SummaryIn this episode, we break down the FDIC's latest Consumer Compliance Supervisory Highlights report, covering 2024 examination results and compliance trends. While focused on FDIC-supervised institutions, this principle-based guidance serves as an excellent roadmap for credit unions and all financial institutions.Key TakeawaysOverall Performance97% of FDIC-supervised institutions rated satisfactory or better for consumer compliance800 consumer compliance examinations conducted in 2024Risk-focused examination approach targets areas with greatest potential for consumer harmTop 5 Most Cited Violations (73% of all violations)Truth in Lending Act (TILA) - 470 violations (37%)Periodic statement disclosure failuresGood faith estimate timing issuesLoan cost breakdown requirementsFlood Disaster Protection Act (FDPA) - 143 violations (11%)Failure to provide required flood insurance45% of FDPA violations related to this single issueTruth in Savings Act (TISA) - 129 violations (10%)Inadequate deposit account disclosuresPre-opening disclosure failuresElectronic Fund Transfer Act (EFTA) - 122 violations (10%)Error investigation procedure failuresTiming and reporting requirement violationsHome Mortgage Disclosure Act (HMDA) - 65 violations (5%)Incomplete data collection and reportingMissing required borrower and loan informationEnforcement Actions & Restitution31 formal and 23 informal enforcement actions$5.6 million in civil money penalties$33.3 million in voluntary restitution to ~400,000 consumers3 referrals to Department of Justice for discrimination violationsConsumer Complaint Trends26,451 complaints closed (14% increase from 2023)100% acknowledgment within 14 days98.6% response rate within performance goalsTop Complaint Categories:Credit cards: 4,733 complaints (29%)Checking accounts: 3,152 complaints (19%)Installment loans/CLOC: 2,708 complaints (12%)Residential real estate: 844 complaints (5%)Most Common Issues:Credit reporting disputes (18%)Transaction errors (9%)Accounts opened without knowledge (6%)Disclosure problems (6%)Service availability issues (5%)Emerging Trends13% increase in third-party provider-related complaints (4,282 cases)Growing vendor oversight challengesPersistent credit reporting and account opening issuesFair lending complaints decreased 9% (68 to 62 cases)Key Compliance Areas for FocusHigh-Risk AreasDisclosure Management: TILA, TISA, and HMDA reporting accuracyOperational Procedures: Flood insurance, error resolution processesVendor Oversight: Third-party provider compliance monitoringData Collection: HMDA and other regulatory reporting requirementsProactive StrategiesImplement robust disclosure review processesEnhance staff training on operational complianceStrengthen vendor management programsMonitor complaint trends as early warning indicatorsWhy This Matters for Credit UnionsWhile this report focuses on FDIC-supervised banks, the consumer protection laws and compliance principles apply broadly across financial services. Credit unions can use these insights to:Benchmark their compliance performanceIdentify potential risk areas before they become problemsEnhance training and procedures in high-violation areasImprove vendor management practicesResources MentionedFDIC Consumer Compliance Examination ManualFederal Financial Institutions Examination Council (FFIEC) Rating SystemFDIC National Center for Consumer and Depositor AssistanceHost NotesThis episode provides actionable insights for compliance professionals, with extensive use of direct quotes from the FDIC report to ensure accuracy. The data shows that while most institutions are performing well, concentrated issues in specific areas offer clear opportunities for improvement across the industry. Are you worried about an NCUA exam in process or looming on the horizon? Don't face it alone!We're ex-NCUA insiders with decades of experience, ready to guide you to success. Our team understands the intricacies of NCUA examinations from the inside out.Hire us and gain:• Peace of mind during your exam process• Insider knowledge of NCUA procedures and expectations• Strategies to address potential issues before they become problems• Continuous access to our extensive subject matter expertiseWith our access retainer, you'll have on-demand support from former NCUA experts. We're here to ensure your credit union achieves flying colors in its next examination.Contact Credit Union Exam Solutions today to learn more about our services and how we can help your credit union succeed.
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    18 m
  • NCUA Exam Alert: Risk Management Framework Essentials That Pass Exams

    NCUA Exam Alert: Risk Management Framework Essentials That Pass Exams
    Jul 9 2025

    www.marktreichel.com

    https://www.linkedin.com/in/mark-treichel/


    Hello, this is Samantha Shares. This podcast is educational and is not legal advice.

    Banking agencies have curtailed issuance of new guidance and regulations under the current administration. As a result, and to continue providing our listeners with valuable new episodes, we're excited to share our new initiative and cohost. We'll be providing AI-powered summaries of evergreen episodes from our sister podcast With Flying Colors. These episodes will highlight the key points in an easy-to-digest eight to twelve minute format.

    We continue to embrace Artificial Intelligence, and like my voice, these new episodes will be introduced by me and then narrated by our guest AI voice. Today, Daniel will discuss 'NCUA Exam Alert: Risk Management Framework Essentials That Pass Exams.' This episode is also available on YouTube in AI video format, so be sure to check that out as well!

    Now, here's Daniel with your summary.


    Are you worried about an NCUA exam in process or looming on the horizon? Don't face it alone!

    We're ex-NCUA insiders with decades of experience, ready to guide you to success. Our team understands the intricacies of NCUA examinations from the inside out.

    Hire us and gain:

    • Peace of mind during your exam process

    • Insider knowledge of NCUA procedures and expectations

    • Strategies to address potential issues before they become problems

    • Continuous access to our extensive subject matter expertise

    With our access retainer, you'll have on-demand support from former NCUA experts. We're here to ensure your credit union achieves flying colors in its next examination.

    Contact Credit Union Exam Solutions today to learn more about our services and how we can help your credit union succeed.
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    9 m
  • Insider Dealing and Conflicts of Interest: NCUA's Letter to Credit Unions from 1986

    Insider Dealing and Conflicts of Interest: NCUA's Letter to Credit Unions from 1986
    Jul 2 2025

    www.marktreichel.com

    https://www.linkedin.com/in/mark-treichel/


    https://www.linkedin.com/in/mark-treichel/


    Are you worried about an NCUA exam in process or looming on the horizon? Don't face it alone!

    We're ex-NCUA insiders with decades of experience, ready to guide you to success. Our team understands the intricacies of NCUA examinations from the inside out.

    Hire us and gain:

    • Peace of mind during your exam process

    • Insider knowledge of NCUA procedures and expectations

    • Strategies to address potential issues before they become problems

    • Continuous access to our extensive subject matter expertise

    With our access retainer, you'll have on-demand support from former NCUA experts. We're here to ensure your credit union achieves flying colors in its next examination.

    Contact Credit Union Exam Solutions today to learn more about our services and how we can help your credit union succeed.
    Más Menos
    6 m
  • Fighting Payments Fraud: A Deep Look into Federal Banking Agencies' New Initiative

    Fighting Payments Fraud: A Deep Look into Federal Banking Agencies' New Initiative
    Jun 25 2025
    www.marktreichel.comhttps://www.linkedin.com/in/mark-treichel/Episode: Fighting Payments Fraud - Federal Banking Agencies Launch Major InitiativeEpisode SummaryThree major federal banking agencies have joined forces to combat the explosive growth in payments fraud across America. In this episode, we break down the comprehensive Request for Information issued by the OCC, Federal Reserve, and FDIC on June 20, 2025, seeking public input on how to better protect consumers, businesses, and financial institutions from fraud schemes.Key Takeaways🚨 Alarming Statistics:Non-card payments fraud losses increased 271% between 2020-2024Suspicious Activity Reports for check, ACH, and wire fraud up 489% since 2014Check fraud alone has risen 385% since COVID-19Check fraud accounts for 30% of all fraud-related SARs filed in 2023💰 Financial Impact:Fraud reports for payments apps, bank transfers, wire transfers, and checks resulted in $2.99 billion in losses in 2024, up from $806 million in 2020Five Key Areas Federal Agencies Are TargetingExternal Collaboration - How can stakeholders work together more effectively?Education - Better fraud prevention education for consumers, businesses, and industryRegulation & Supervision - Potential regulatory changes and clearer guidanceData Collection - Standardizing and centralizing fraud data sharingReserve Bank Tools - Enhanced fraud detection and prevention servicesNotable Quotes"Payments fraud has the potential to erode public trust in—and undermine the safety, accessibility, and efficiency of—the nation's payments system, upon which the U.S. financial system depends.""No agency or private-sector entity can address payments fraud on its own."Payments fraud data is currently "collected in an incomplete, non-standardized, ad hoc, and fragmented way."What's at StakeCheck Vulnerability: Paper checks contain sensitive information including account numbers, routing numbers, addresses, and signatures that criminals can exploitMulti-Institution Schemes: Fraud often involves multiple banks and payment methods across different regulatory jurisdictionsTrust in the System: Continued fraud growth threatens confidence in the entire U.S. payments infrastructureRegulatory Focus AreasRegulation CC ChangesThe Federal Reserve is considering amendments to funds availability rules, asking whether:Technological advances allow for shorter hold periodsCurrent fraud detection capabilities justify faster fund accessBetter dispute resolution mechanisms are neededIndustry Pain PointsBanks struggle with interbank disputes over fraudulent check liabilitySmall community banks need additional fraud prevention resourcesCurrent data sharing restrictions limit collaborative fraud fightingWhat Happens NextComment Deadline: September 18, 2025Who Can Participate:Banks and credit unionsFintech companiesConsumer advocacy groupsTechnology providersPayment processorsAnyone affected by payments fraudQuestions Agencies Want AnsweredWhat technological solutions work best for fraud prevention?How can fraud education be more effective?Should Reserve Banks require fraud reporting across all payment rails?What barriers prevent better data sharing between institutions?How can confirmation of payee services reduce fraud?Why This Matters to YouWhether you're a banking professional, fintech entrepreneur, or consumer who's experienced fraud, this initiative could reshape how America fights payments fraud. The agencies are serious about getting input from all stakeholders to build a more secure payments ecosystem.ResourcesFederal Register Document: Vol. 90, No. 117, June 20, 2025, pages 26293-26298Comment Submission: Multiple agencies accept comments through regulations.gov and agency websitesAgency Contacts: Specialized fraud and payments policy teams at OCC, Federal Reserve, and FDICEpisode LengthApproximately 10 minutesTags#PaymentsFraud #BankingRegulation #FederalReserve #OCC #FDIC #CheckFraud #Fintech #PaymentSecurity #RegulatoryPolicy #FinancialCrimesThis episode is based on official federal regulatory documents. For the most current information, consult the Federal Register and agency websites. Are you worried about an NCUA exam in process or looming on the horizon? Don't face it alone!We're ex-NCUA insiders with decades of experience, ready to guide you to success. Our team understands the intricacies of NCUA examinations from the inside out.Hire us and gain:• Peace of mind during your exam process• Insider knowledge of NCUA procedures and expectations• Strategies to address potential issues before they become problems• Continuous access to our extensive subject matter expertiseWith our access retainer, you'll have on-demand support from former NCUA experts. We're here to ensure your credit union achieves flying colors in its next examination.Contact Credit Union Exam Solutions today to learn more about our services and how we can help your credit union succeed.
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    8 m
  • NCUA's Civil Money Penalty Authorities and What You Need to Know

    NCUA's Civil Money Penalty Authorities and What You Need to Know
    Jun 18 2025

    www.marktreichel.com

    https://www.linkedin.com/in/mark-treichel/


    https://www.linkedin.com/in/mark-treichel/


    Are you worried about an NCUA exam in process or looming on the horizon? Don't face it alone!

    We're ex-NCUA insiders with decades of experience, ready to guide you to success. Our team understands the intricacies of NCUA examinations from the inside out.

    Hire us and gain:

    • Peace of mind during your exam process

    • Insider knowledge of NCUA procedures and expectations

    • Strategies to address potential issues before they become problems

    • Continuous access to our extensive subject matter expertise

    With our access retainer, you'll have on-demand support from former NCUA experts. We're here to ensure your credit union achieves flying colors in its next examination.

    Contact Credit Union Exam Solutions today to learn more about our services and how we can help your credit union succeed.
    Más Menos
    5 m
  • Letters of Understanding and Agreement (LUAs)

    Letters of Understanding and Agreement (LUAs)
    Jun 11 2025

    www.marktreichel.com

    https://www.linkedin.com/in/mark-treichel/


    https://www.linkedin.com/in/mark-treichel/

    www.marktreichel.com


    Are you worried about an NCUA exam in process or looming on the horizon? Don't face it alone!

    We're ex-NCUA insiders with decades of experience, ready to guide you to success. Our team understands the intricacies of NCUA examinations from the inside out.

    Hire us and gain:

    • Peace of mind during your exam process

    • Insider knowledge of NCUA procedures and expectations

    • Strategies to address potential issues before they become problems

    • Continuous access to our extensive subject matter expertise

    With our access retainer, you'll have on-demand support from former NCUA experts. We're here to ensure your credit union achieves flying colors in its next examination.

    Contact Credit Union Exam Solutions today to learn more about our services and how we can help your credit union succeed.
    Más Menos
    6 m
  • Preliminary Warning Letters: Per NCUA's National Supervision Policy Manual (NSPM)

    Preliminary Warning Letters: Per NCUA's National Supervision Policy Manual (NSPM)
    Jun 4 2025

    www.marktreichel.com

    https://www.linkedin.com/in/mark-treichel/


    www.marktreichel.com

    https://www.linkedin.com/in/mark-treichel/


    Are you worried about an NCUA exam in process or looming on the horizon? Don't face it alone!

    We're ex-NCUA insiders with decades of experience, ready to guide you to success. Our team understands the intricacies of NCUA examinations from the inside out.

    Hire us and gain:

    • Peace of mind during your exam process

    • Insider knowledge of NCUA procedures and expectations

    • Strategies to address potential issues before they become problems

    • Continuous access to our extensive subject matter expertise

    With our access retainer, you'll have on-demand support from former NCUA experts. We're here to ensure your credit union achieves flying colors in its next examination.

    Contact Credit Union Exam Solutions today to learn more about our services and how we can help your credit union succeed.
    Más Menos
    8 m
  • What Are NCUA's Enforcement Options and Philosophy?

    What Are NCUA's Enforcement Options and Philosophy?
    May 28 2025

    www.marktreichel.com

    https://www.linkedin.com/in/mark-treichel/


    Enforcement actions range from formal to informal, and minor to drastic. Today we discuss what NCUA's philosophy is in this regard.


    Are you worried about an NCUA exam in process or looming on the horizon? Don't face it alone!

    We're ex-NCUA insiders with decades of experience, ready to guide you to success. Our team understands the intricacies of NCUA examinations from the inside out.

    Hire us and gain:

    • Peace of mind during your exam process

    • Insider knowledge of NCUA procedures and expectations

    • Strategies to address potential issues before they become problems

    • Continuous access to our extensive subject matter expertise

    With our access retainer, you'll have on-demand support from former NCUA experts. We're here to ensure your credit union achieves flying colors in its next examination.

    Contact Credit Union Exam Solutions today to learn more about our services and how we can help your credit union succeed.
    Más Menos
    7 m