Cracking the Code: Why Feedback Doesn’t Stick (and How to Create Real Change at Work)

Ever gotten feedback that worked… for about three days? In this Cracking the Code mini episode of Work Unscripted, Marlo Lyons breaks down why most workplace feedback doesn’t lead to lasting change and what actually does.

Drawing on behavioral science and real workplace dynamics, Marlo unpacks why feedback often fades fast and inevitably triggers defensiveness, confusion, or short-term compliance instead of real growth. And more importantly, she gives you a clear, practical framework to turn feedback into sustained behavior change.

In this episode, you’ll learn:

• Why feedback can actually decrease performance for some employees
• The real reason people revert to “factory settings” after feedback
• How to close the gap between intention and action
• A simple if–then framework to make behavior change stick
• How leaders can give feedback that drives ownership, not resistance

Whether you’re a leader, manager, or individual contributor, this episode will completely change how you think about constructive feedback, emotional intelligence, and performance improvement at work.

Because lasting change doesn’t come from “do better.” It comes from building systems that make “better”… inevitable.

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Work Unscripted is produced by the team at Palm Tree Pod Co.