Core Processing: Gina Ramos, SVP and COO at Tulare County Federal Credit Union

In this episode of TechSolutions4CUs, host John San Filippo talks with Gina Ramos, SVP and COO at $140 million Tulare County Federal Credit Union, about her credit union's journey to find and deploy a new core data processing platform. Topics include:

• Why Tulare County FCU decided to go shopping
• What the search process looked like
• Why the credit union ultimately chose Jack Henry's Symitar platform
• The pros and cons of using consultants
• Managing core and digital banking conversions at the same time
• How Tulare County FCU measures success
• Working with Jack Henry as a partner
• Lessons learned and advice for others

This episode is sponsored by Jack Henry, creators of the Symitar core processing platform.