The Work Opportunity Tax Credit is a powerful incentive benefiting both employers and employees. People with barriers to employment can secure life-changing jobs while employers who provide these opportunities can offset hiring costs. In this episode we're joined by Dre Sosa and Ashly Caserotti who support customer success with Experian Employer Services. Dre and Ashly break down the basics of WOTC, best practices for employers to maximize their credit, and give us an overview of possible renewal for WOTC before it expires at the end of this year.

Welcome back to Compliance Matters from Experian Employer Services. In this episode, we’re diving into the heart of HR compliance with insights straight from the floor of SHRM 2025, one of the largest HR conferences in the world. We spoke with HR professionals who were visiting from across the country and asked one simple question:

“What’s your biggest compliance challenge today?”

Joining us to unpack those answers are Gordon Middleton and Vijay Thakkar, Product Intelligence Managers with Experian Employer Services. Gordon and Vijay listen to interviews with us, react to what they heard, and break down why these challenges are so widespread—and so complex. From evolving I-9 enforcement to shifting payroll regulations, they’ll share practical strategies and best practices to help HR teams stay ahead of the curve.

Whether you're in payroll, compliance, or people operations,this is an episode you won’t want to miss.

Welcome back to Compliance Matters for an episode all about Form I-9 management. In this episode we cover the challenges of understanding the newest rules and regulations in 2025 with best practices for employers to ensure compliance. We're joined again by Vijay Thakkar and Gordon Middleton, Product Intelligence Managers with Experian Employer Services. Vijay and Gordon will help us make sense of the shifts in policy, rules, regulations and updates to immigration policy, E-Verify, and even Form I-9 itself, among other changes. If you need the basics of what’s changing and how it may affect your compliance as an employer, then this is the summary for you.

Today is a packed episode with updates on hot topics HR, Taxand Payroll pros need to know. It’s a dive into the legislative and regulatory changes we've seen and are still expecting in 2025. We're joined by Gordon Middleton and Wayne Rottger, Product Intelligence Managers with Experian Employer Services, who keep their fingers on the pulse of workforce compliance changes affecting employers. We’ll get federal and state insights from Wayne and Gordon in this episode, along with an update on unemployment taxes and the future of unemployment insurance.

In this episode we discuss the complexity of payroll tax consulting. Every employer is familiar with the concept of a third-party payroll provider, automating the process to report and remit payroll taxes. But what about payroll tax consulting? We chat with returning guests Michael Orton and Adam Taplinger, payroll tax experts with Experian Employer Services. They help employers address the unexpected and unique issues that almost always arise with payroll tax. Michael also provides three real-world examples of surprises that can occur and how payroll tax consulting resolves them. Listen to the episode and find out if these scenarios sound like they could happen at your organization.

Maximizing the employee experience is a top priority for every employer. Getting the best performance out of everyone, attracting top talent, and retaining high performers is key to achieving revenue goals. Competitive salaries, generous benefits and office perks are some things that may come to mind when an employer thinks about improving the working experience. But what about fast and accurate Verification Fulfillment?

For this episode we’re joined by Troy Hupp and Kristin Stoudenmire, experts on income and employment verification fulfillment and the challenges employers face when it comes to this common task. We’ll discuss the purpose of verification fulfillment, the workload it creates for employers, and the downside of getting it wrong. The last thing an employer wants is to get in between an employee and their dreams. Join us for this discussion to learn how you can streamline your verification fulfillment process with faster, more accurate and secure responses, resulting in a better employee experience.

Human Resources professionals often choose their career because of a passion for helping people. However, it’s the paperwork that can be a huge challenge AND take up the bulk of their time.

Frequent legislative and regulatory changes in states across the country may cause employers to be noncompliant if they fail to stay current with requirements where they operate or have employees.

On this episode we’re joined by Jayme Muenz, HR Operations Manager with Experian, to explore how challenging it is for HR experts to stay on top of evolving rules and requirements. And to help employers overcome this headache we’ll also hear from Brian Elfrink, Director of Product Management with Experian Employer Services, who shares an overview of the Compliance Library and how it’s helping HR teams focus their attention back on people.

Every employer is familiar with the requirements of Form I-9 to verify work authorization for new employees. But hopefully not many employers have experienced a major compliance issue that could potentially cost hundreds of thousands of dollars in penalties. In this episode Vijay Thakkar, Form I-9 expert with Experian Employer Services, shares a story about one organization that learned of serious compliance errors with their Form I-9 practice, the potential penalty they could have been faced with, and the changes they made to resolve the issue. This episode has some great tips for Form I-9 management to streamline the process and improve compliance, as well as a cautionary tale about another company that ended up with $95 million in penalties.