Do you have empathy? It can be quick to just say “yes!” But do you really? When a direct report’s numbers are suddenly down, are you quick to say in your mind, “What the heck is going on here?!” Or do you think to yourself, ‘I hope they are okay.’ then follow up with the right questions? This is easier for some leaders than others, which is understandable. However, today’s guest Mike Payne explains why he can't afford to NOT be empathetic and communicative with his teams.

In this episode, you’ll discover…

What is a key trait to winning at work, and at home? (1:25)

Talking about personal and professional life in 1:1 meetings (7:28)

How knowing his employee’s temperament, helped him to be empathetic (12:40)

Why Sabbaticals are so important. (16:35)

Mike’s Bio:

I am an entrepreneurial executive that has been blessed to find myself in my dream career. How did I get so lucky?

Out of college I worked in the software space, focused most specifically on manufacturers, and went through a few rounds of investment and eventually an exit. This experience early on in my career prompted two passions; business funding/transactions and manufacturing.

Over the last 20+ years I have had the humbling opportunity to assist in funding, starting, buying, managing and selling dozens of companies across multiple industries throughout Oklahoma and the region. Working mostly with closely held companies, I’ve been able to help dreams come true, overcome obstacles and make meaningful improvements in the professional and personal lives of entrepreneurs of all types.

Always having an eye on an opportunity to pursue my passion for manufacturing, the timing was right to jump in feet first and with a few trusted partners acquired a very successful regional precision CNC and Fabrication shop. Our mission at Hill is to Deliver Quality Parts. On Time. Every Time. It’s a lofty but important goal that requires daily improvements in what we do and how we do it. Our clients expect it and when we execute it creates growth and opportunity for our employees and all stakeholders.

Helping others is probably my biggest energizer, which has led me into podcasting over the past few years. I hope you will listen to MakingChips and Buy the Numbers and see if you learn anything from my guests or I. I won't ever claim to be an expert on anything, but I have been fortunate to see and do a lot of things, winners and losers, so if my experience teaches you something I am happy.

I am humbled that I get to live my professional dream and I always enjoy the opportunity to help others do the same. If you think I can help you I’m happy to share what I know!

Learn more at https://hill-manufacturing.com/

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