In this episode, Mile Cross Connectors Ally and Claire share what it’s like to support and connect people in one of Norwich’s most misunderstood areas.

They talk about grassroots initiatives like the Green Hearts gardening group and MX Care Free for young carers, as well as the often-overlooked assets that keep the neighbourhood going - from community centres and churches to small volunteer-led projects.

Through residents’ stories, we see why Mile Cross is more connected than many assume - and why people who leave often find themselves drawn back.

Ready to see Mile Cross through fresh eyes? Listen in and let us know what you think.

Hear more about the insights gathered in our neighbourhoods by visiting www.communityconversations.info

There's something for everyone at The Shoebox, get in touch today to see what's on offer. Head to www.theshoebox.org.uk and get involved.

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The Community Connector project was delivered by The Shoebox Enterprises CIC and supported by Norwich City Council, with funding from the UK Government's Shared Prosperity Fund, and Norfolk and Waveney Integrated Care Board's Community Voices programme.

View insights from the community conversations

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"The community come together, we look out for each other. We're one big family." These aren’t just empty words in North Earlham - they’re lived experiences of residents working as Community Connectors in their neighbourhood.

Join Rainy and Sonya, two dedicated Connectors, as they uncover what community really means to their neighbours. From the bustling energy of Freedom Friday at Cadge Road Community Centre to the welcoming spaces of St Elizabeth's Church, this episode takes you on a journey through the places where friendships grow and community-led initiatives thrive.

You’ll meet Christine, an older resident whose mobility challenges keep her homebound, yet whose spirit remains connected through thoughtful outreach. You’ll hear local MP Clive Lewis reflect on why these initiatives matter so deeply in a world where isolation is on the rise. And you’ll discover how John, a retiree with a passion for music, brings joy to people living with dementia through his digital DJ project.

The West Earlham Library emerges as more than a place for books - it’s a hub for knitting groups, reminiscence sessions and digital skills support. The NR5 Family Partnership help local organisations coordinate their activities to maximise their impact. And everywhere you turn, you’ll find evidence of what happens when residents take pride in their neighbourhood and support one another.

This episode challenges stereotypes of communities often labelled as “in need” by revealing the strong bonds and neighbourliness that already exist. As Julian, the local curate, puts it:
“I love North Earlham. I love the community. It’s so rich with people, diverse, different backgrounds. There’s always a buzz around here. People often see North Earlham as a place of great need - but while there’s truth in that, I think it’s actually rich in people who want to make a difference, who want to care about each other.”

Hear more about the insights gathered in our neighbourhoods by visiting www.communityconversations.info

There's something for everyone at The Shoebox, get in touch today to see what's on offer. Head to www.theshoebox.org.uk and get involved.

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

The Community Connector project was delivered by The Shoebox Enterprises CIC and supported by Norwich City Council, with funding from the UK Government's Shared Prosperity Fund, and Norfolk and Waveney Integrated Care Board's Community Voices programme.

View insights from the community conversations

Follow us on social media:

Facebook / Instagram / LinkedIn

What happens when two strangers are tasked with connecting an entire neighbourhood? In this revealing conversation, Community Connectors Saskia and Chloe share their transformative journey working in Norwich's Mancroft ward over the past three years with The Shoebox Enterprises CIC.

Their story begins with hesitation and uncertainty, as they navigated unfamiliar streets with nothing but a map and a mission to discover community assets. What unfolds is a remarkable transformation – not just of the neighbourhood, but of the Connectors themselves. "This job has physically changed my whole outlook on life," Chloe reveals, describing how the role shifted her perspective from being a passive resident to an active community member.

The pair take us behind the scenes of their most challenging yet rewarding task: door knocking. Initially terrified of rejection, they discovered the profound impact of simply showing up on doorsteps with genuine curiosity. Through these conversations, they uncovered isolated elderly residents, hidden talents, and neighbours who'd lived meters apart for decades without ever speaking. Most surprisingly, they discovered that many people simply needed "permission" to take ownership of their community spaces.

Their work has sparked tangible change across Mancroft – from resident-maintained flower beds to thriving social hubs like the St George's Hotspot and the Arts Table children's group.

With over 5,500 conversations documented across Norwich, the insights gathered now serve as evidence for community initiatives and funding applications.

As the project concludes, Saskia and Chloe don't see an ending, but a springboard for continued community action. Their parting wisdom? Inspired by the principles of Asset-Based Community Development: look for what's strong, not what's wrong. The most valuable assets in any community are often hiding in plain sight – they're the people themselves.

Have you noticed untapped potential in your own neighbourhood? What small connection could you make today that might spark a wider community transformation?

Hear more about the insights gathered in our neighbourhoods by visiting www.communityconversations.info

There's something for everyone at The Shoebox, get in touch today to see what's on offer. Head to www.theshoebox.org.uk and get involved.

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

The Community Connector project was delivered by The Shoebox Enterprises CIC and supported by Norwich City Council, with funding from the UK Government's Shared Prosperity Fund, and Norfolk and Waveney Integrated Care Board's Community Voices programme.

View insights from the community conversations

Follow us on social media:

Facebook / Instagram / LinkedIn