Community Banking Innovation: Balancing Tradition and Technology withCarie Kelly

In this episode of Counting Change, host Arjun Sahgal discusses Community Banking Innovation: Balancing Tradition and Technology with Carie Kelly, Senior Vice President of Digital Banking at Claremont Savings Bank.

The episode explores how community banks are leveraging innovation to strengthen local communities while staying true to their roots. Carie shares insights on internal and external innovation, the importance of feedback, and how community banks can compete against larger institutions. Carie also discusses the role of AI in community banking, supporting employee experience, and strategies for balancing community-focused service with tech-driven innovation.

Counting Change is hosted and run by ⁠⁠Ascent Platform⁠⁠.