Communicating in Times of Change

Gain the insights and strategies you need to communicate during one of the most high-leverage situations leaders face: Change. Marché Pleshette, a FranklinCovey sr. consultant and co-author of Change: How to Turn Uncertainty Into Opportunity, and AJ Lee, manager of customer success, discuss best practices and preparation for how to communicate an upcoming change and how managers can navigate resistance.

• How to Communicate Change: A Tool for Leaders—All change creates disruption, but leaders can minimize this through effective communication. How leaders communicate a change to their team is critical to helping them understand and adapt.