Combat Pilot to Million Dollar CEO | Jeff Moss - S.O.S. #229

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What does leadership look like when control disappears? We sit down with Jeff Moss—Bronze Star Army aviator, bestselling author of My Leading Edge, Pfizer veteran, and Inc. 5000 franchise owner—to trace a life built on moral courage, mentorship, and service that lasts. From piloting AH-1 Cobras in Desert Storm to refusing to field unsafe aircraft under pressure, Jeff explains how clear standards and documented truth protect people and missions. Then we pivot from the flight line to the family room: his daughter Mallory’s intractable epilepsy, two brain surgeries, and the night a hospital chaplain asked the question that reframed Jeff’s faith. If you’ve ever wondered how to carry purpose through a season that feels like autorotation, this story will meet you where you are.

We also get practical about the civilian runway—19 years inside big pharma, what most people miss about drug access, and why pharmacy benefit managers (PBMs) complicate care with needless switches. Jeff opens the books on small business realities: lawfare, soaring insurance premiums, and the discipline it takes to build a values‑driven moving and junk removal company that still invests in people. Along the way, we talk tech and trust (autopilot doesn’t replace a pilot, it demands one), media skepticism, and what it means to judge less by first impressions and more by character.

Threading through it all is a simple flight plan: pre‑flight your life with mentors and values, commit on takeoff, build systems for normal flight, stay calm in autorotation, and debrief for legacy. If you care about leadership, faith, veteran transition, small business, healthcare access, or just becoming the kind of person others can trust when the air gets thin, this conversation belongs in your queue. Subscribe, share with a friend who needs a lift, and leave a review to help others find the show. What part of Jeff’s story challenged you most?

📘 Jeff’s Book: My Leading Edge — Available on Amazon https://a.co/d/j0TjJ4B
✈️ Fun Fact: Jeff still flies Cobras as an airshow pilot!

Where to Find Jeff:
🔗 https://www.linkedin.com/in/jeff-moss-92ba6710?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app

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Visit my website: https://thehello.llc/THERESACARPENTER
Read my writings on my blog: https://www.theresatapestries.com/
Listen to other episodes on my podcast: https://storiesofservice.buzzsprout.com
Watch episodes of my podcast:
https://www.youtube.com/c/TheresaCarpenter76