Cold Call Por arte de portada

Cold Call

De: HBR Presents / Brian Kenny
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  • Resumen

  • Cold Call distills Harvard Business School's legendary case studies into podcast form. Hosted by Brian Kenny, the podcast airs every two weeks and features Harvard Business School faculty discussing cases they've written and the lessons they impart.
    Copyright 2024 President and Fellows of Harvard College
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Episodios
  • How One Insurtech Firm Formulated a Strategy for Climate Change

    How One Insurtech Firm Formulated a Strategy for Climate Change
    Jun 4 2024
    The Insurtech firm Hippo was facing two big challenges related to climate change: major loss ratios and rate hikes. The company used technologically empowered services to create its competitive edge, along with providing smart home packages, targeting risk-friendly customers, and using data-driven pricing. But now CEO and president Rick McCathron needed to determine how the firm’s underwriting model could account for the effects of high-intensity weather events.
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    32 m
  • The Importance of Trust for Managing Through a Crisis

    The Importance of Trust for Managing Through a Crisis
    May 21 2024
    In March 2020, Twiddy & Company, a family-owned vacation rental company known for hospitality rooted in personal interactions, needed to adjust to contactless, remote customer service. With the upcoming vacation season thrown into chaos by the COVID-19 pandemic, president Clark Twiddy had a responsibility to the company’s network of homeowners who rented their homes through the company, to guests who had booked vacations, and to employees who had been recruited by Twiddy’s reputation for treating staff well. Who, if anyone, could he afford to make whole and keep happy?
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    27 m
  • Lessons in Business Innovation from Legendary Restaurant elBulli

    Lessons in Business Innovation from Legendary Restaurant elBulli
    May 7 2024
    Ferran Adrià, chef at legendary Barcelona-based restaurant elBulli, was facing two related decisions. First, he and his team must continue to develop new and different dishes for elBulli to guarantee a continuous stream of innovation, the cornerstone of the restaurant's success. But they also need to focus on growing the restaurant’s business. Can the team balance both objectives?
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    26 m
Liderazgo Gestión Marketing Economía
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