Cohorts, Culture, and Connection: Inside Consumer Credit Union's Onboarding Evolution
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Cohorts, Culture, and Connection: Inside Consumer Credit Union's Onboarding Evolution
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In this episode of All Onboard, we talk with Shawn Premer, Chief Human Resources Officer at Consumers Credit Union, about the journey of transforming their onboarding process into a cornerstone of their culture. Over her 13 years at Consumers, Shawn has led the company’s growth from 100 employees to over 430, all while maintaining a strong focus on employee connection, values, and retention.
Learn how Shawn’s approach to onboarding has evolved to meet the demands of a growing workforce and discover strategies that can inspire your own programs, including:
- Why hiring in cohorts creates stronger relationships and team alignment.
- Steps to tailor onboarding plans to individual roles and learning styles.
- Reducing turnover by focusing on cultural alignment during onboarding.
- Insights from rethinking onboarding during the challenges of COVID-19.
- How to create an effective first-year onboarding journey with built-in feedback loops.
Whether you’re building a new onboarding strategy or enhancing an existing one, this episode is packed with practical advice and inspiration from someone who has seen it all.
Link to Onboarding Assessment: www.gocleary.com/onboarding-assessment
Link to ROI Calculator: www.gocleary.com/onboarding-ROI