Claire Quigley on Fixing Failing Transformations

How do you make innovation and transformation actually stick instead of stalling out in planning decks and dashboards? In this episode, Keith Norris talks with Claire Quigley, founder of Tech Team Whisperer. With more than 20 years of experience spanning strategy, innovation, digital transformation, and people leadership across startups and global organizations, Claire explains why most transformations fail and what leaders must do to become truly transformation-ready.

🔻 Why transformation success rates have barely changed in the last decade and what leaders overlook.

🔻 What it really means to be “transformation ready” before launching major initiatives.

🔻 Why purpose, not technology, is the anchor for successful innovation and change.

🔻 How leadership assumptions quietly derail improvement efforts.

🔻 The difference between tracking green dashboards and recognizing real progress on the floor.

🔻 Why adoption and utilization matter more than rolling out new digital tools.

🔻 How AI anxiety and “AI shame” show up inside organizations and what leaders can do about it.

🔻 Why visual thinking, value stream mapping, and simple CI tools still matter in digital teams.

🔻 How storytelling and better questions help leaders drive alignment and engagement.

🔗 Connect with Claire Quigley on LinkedIn: https://www.linkedin.com/in/claire-quigley-innovation-change-strategy-culture-consultant/

🔗 Learn more about Tech Team Whisperer: https://www.techteamwhisperer.com/

🔗 Learn more about KPI Fire: https://www.kpifire.com/

🎙 Hosted by Keith Norris: https://www.linkedin.com/in/keithnorris/

🎧 Listen on Apple Podcasts, Spotify, YouTube, and everywhere you get your podcasts.