Chris Voss: FBI-Backed Tactics for Better Communication

Ever walked into a conversation and felt like you were on the losing end before it even started? Whether it’s a tough negotiation, a disagreement at home, or just trying to get someone to see your side, there’s a right and wrong way to do it—and Chris Voss is the guy to teach it. I’ve been a fan of Chris’s work for a long time, and getting to sit down with him was a masterclass in negotiation, tactical empathy, and human connection. Chris is a former FBI hostage negotiator, the author of Never Split the Difference, and the CEO of The Black Swan Group. His negotiation tactics aren’t just for high-stakes situations—they work everywhere. And in this episode, he breaks it all down for us. Buy Chris’s book, Never Split the Difference: Negotiating As If Your Life Depended On It This episode is sponsored by Cozy Earth. Upgrade Your Every Day. Get 40% off at cozyearth.com/jefferson or use code JEFFERSON at check out. Listeners will get an additional 5% off for orders placed March 14-16 in celebration of World Sleep Week using my code JEFFERSON. Relationships come with questions, therapy comes with answers. Find them with my sponsor BetterHelp. Click https://betterhelp.com/jeffersonfisher for a discount on your first month of therapy. Like what you hear? Don’t forget to subscribe and leave a 5-star review! Order my new book, The Next Conversation, today! Suggest a topic or ask a question for me to answer on the show! Want a FREE communication tip each week? Click here to join my newsletter. Join My School of Communication Watch my podcast on YouTube Follow me on Instagram Follow me on TikTok Follow me on LinkedIn Learn more about your ad choices. Visit megaphone.fm/adchoices

I had to buy it….

OF COURSE I had to buy Mr.Voss’s book immediately after this episode—he’s outstanding! I never would’ve read something like that before—thanks for the recommendation!!

This is so awesome!

If there is something I can learn for the first time, or be reminded of, or possibly be taught in a new light, it’s stuff like this that is life changing. This stuff is like building personal pyramid, one stone at a time. It applies to my personal and professional life … that helps me grow and be a better human being.

Jefferson, outstanding advice and guidance

Being in healthcare (RN) professionally and in my personal life, what I’ve learned in the short 2 weeks of listening to you has been a huge game changer. I bought your book right away, (I was in line for it to be released patiently waiting) -From dealing with 1-2 difficult family members, difficult patients, and challenging co-workers and accounts, I will be applying these tactics in hopes of better outcomes in communication, happiness and less stress. A big thank you to your parents who have done a phenomenal job raising you! From NC, God Bless! 🙏🏻

Kiran

Very practical and interesting advice. I could never get bored listening to you. The voice has appropriate expression to keep me glued to listening it. All the best bro!!